diff --git a/vendor/built_in_modules/ask_new/app/controllers/panel/ask/back_end/ask_replies_controller.rb b/vendor/built_in_modules/ask_new/app/controllers/panel/ask/back_end/ask_replies_controller.rb
index 6363b2ef2..1f0a61f83 100644
--- a/vendor/built_in_modules/ask_new/app/controllers/panel/ask/back_end/ask_replies_controller.rb
+++ b/vendor/built_in_modules/ask_new/app/controllers/panel/ask/back_end/ask_replies_controller.rb
@@ -45,14 +45,20 @@ class Panel::Ask::BackEnd::AskRepliesController < OrbitBackendController
       new_status = "轉介其他單位"
     elsif failed_count > 0 && success_count > 0
       new_status = "部份轉介失敗"
-    else
+    elsif failed_count > 0 && success_count == 0
+      new_status = "轉介失敗"
+    elsif failed_count == 0 && success_count == 0 &&  @ask_reply.status == "待處理"
+      new_status = "待處理"
+    elsif failed_count == 0 && success_count == 0 &&  @ask_reply.status == "已處理"
+      new_status = "已處理"
+    elsif failed_count == 0 && success_count == 0 &&  @ask_reply.status == "轉介其他單位"
       new_status = "轉介失敗"
     end
 
     @ask_reply.update_attributes(status: new_status)
     redirect_to panel_ask_back_end_ask_questions_path, notice: t('ask.reply_success')
   end
-
+ 
   def send_request(dep_dns, current_question, current_reply)
     require 'net/http'
     require 'uri'