diff --git a/app/controllers/admin/tickets_api_controller.rb b/app/controllers/admin/tickets_api_controller.rb
index 69513df..e7aa33b 100644
--- a/app/controllers/admin/tickets_api_controller.rb
+++ b/app/controllers/admin/tickets_api_controller.rb
@@ -112,11 +112,16 @@ class Admin::TicketsApiController < ApplicationController
 				r = {"query" => qu.query, "responses" => []}
 				r["responses"] = qu.ticket_query_responses.asc(:created_at).collect do |qr|
 					user = User.find(qr.response_by) rescue nil
+					if user.member_profile.avatar.nil? || user.member_profile.avatar.thumb.url == "thumb_person.png"
+						avatar = "http://" + request.host_with_port + "/assets/thumb_person.png"
+					else
+						avatar = "http://" + request.host_with_port + user.member_profile.avatar.thumb.url
+					end
 					{
 						"response" => qr.response,
 						"response_time" => qr.created_at,
 						"response_by" => (user.name if !user.nil?),
-						"avatar" => ("http://" + request.host_with_port + user.member_profile.avatar.thumb.url if !user.member_profile.avatar.nil?)
+						"avatar" => avatar
 					}
 				end
 				response["ticket"]["queries"] << r
diff --git a/app/views/admin/tickets/_response.html.erb b/app/views/admin/tickets/_response.html.erb
index d802258..6d5cff9 100644
--- a/app/views/admin/tickets/_response.html.erb
+++ b/app/views/admin/tickets/_response.html.erb
@@ -2,7 +2,13 @@
   <div class="ticket-response-meta">
     <div class="ticket-response-author">
       <% user = User.find(response.response_by) rescue nil %>
-      <img class="ticket-response-avatar" src="<%= user.member_profile.avatar.thumb.url if !user.member_profile.avatar.nil? %>" />
+      <% if user.member_profile.avatar.nil? || user.member_profile.avatar.thumb.url == "thumb_person.png"
+            avatar = "/assets/thumb_person.png"
+          else
+            avatar = user.member_profile.avatar.thumb.url
+          end
+        %>
+      <img class="ticket-response-avatar" src="<%= avatar %>" />
       <span class="ticket-response-name"><%= user.name if !user.nil? %></span>
     </div>
     <div class="ticket-response-created-date">