diff --git a/app/controllers/admin/tickets_controller.rb b/app/controllers/admin/tickets_controller.rb
index cc78ddc..1ec146c 100644
--- a/app/controllers/admin/tickets_controller.rb
+++ b/app/controllers/admin/tickets_controller.rb
@@ -204,6 +204,12 @@ class Admin::TicketsController < OrbitAdminController
           rescue e
           end
         end
+        url = "/admin/tickets/#{tq.ticket.id.to_s}#response_#{response.id.to_s}"
+          Fiber.new{
+            params[:user_tags].each do |user_id|
+              WebsocketRails["tag_notifications_for_#{user_id}".to_sym].trigger(:new_notification_recieved, {"ticket_link" => "<a href='#{url}'>#{tq.ticket.subject}</a>", "total_ticket_count" => Ticket.get_ticket_unread_count_for_user(user_id), "blink_message" => "#{current_user.name} tagged you!"})
+            end
+          }.resume
       end
       render :partial => "response", :object => response 
     else
@@ -216,7 +222,7 @@ class Admin::TicketsController < OrbitAdminController
     if !response.nil?
       response.read_by << current_user.id.to_s if !response.read_by.include?(current_user.id.to_s)
       response.save
-      data = {"success" => true, "user_id" => current_user.id.to_s}
+      data = {"success" => true, "user_id" => current_user.id.to_s, "total_ticket_count" => Ticket.get_ticket_unread_count_for_user(current_user)}
     else
       data = {"success" => false}
     end
diff --git a/app/models/ticket.rb b/app/models/ticket.rb
index e1ccff9..91c6c3e 100644
--- a/app/models/ticket.rb
+++ b/app/models/ticket.rb
@@ -47,7 +47,11 @@ class Ticket
 	end
 
 	def self.get_ticket_unread_count_for_user(user)
-		tqrs = TicketQueryResponse.where(:user_tags.in => [user.id.to_s], :read_by.nin => [user.id.to_s])
+		if user.instance_of?(User)
+			tqrs = TicketQueryResponse.where(:user_tags.in => [user.id.to_s], :read_by.nin => [user.id.to_s])
+		elsif user.instance_of?(String)
+			tqrs = TicketQueryResponse.where(:user_tags.in => [user], :read_by.nin => [user])
+		end
 		unread_tickets = []
 		tqrs.each do |tqr|
 	      unread_tickets << tqr.ticket_query.ticket if !tqr.ticket_query.nil? && !tqr.ticket_query.ticket.nil? && tqr.ticket_query.ticket.status != "closed"
diff --git a/app/views/admin/tickets/show.html.erb b/app/views/admin/tickets/show.html.erb
index 3dfa37b..a611cf3 100644
--- a/app/views/admin/tickets/show.html.erb
+++ b/app/views/admin/tickets/show.html.erb
@@ -261,7 +261,7 @@ $(document).ready(function(){
       },
       placeholder: "Tag Members"
     });
-
+  readbyFunction();
 })
   $(".reopen-back-btn").on("click",function(){
     for (instance in CKEDITOR.instances) {
@@ -363,28 +363,31 @@ $(document).ready(function(){
     }
   })
 
+  var readbyFunction = function(){
+   var responses_seen = $("div[data-user-tags*=" + user_id + "]:in-viewport");
+    $.each(responses_seen,function(){
+      var el = $(this),
+          avatar = $("div[data-scroll-id=response_" + el.data("response-id") + "]").find("img[data-avatar-id="+ user_id +"]");
+      if(!avatar.hasClass("read")){
+        $.ajax({
+          url : "/admin/comments/read",
+          dataType : "json",
+          type : "post",
+          data : {"response_id" : el.data("response-id")}
+        }).done(function(data){
+          if(data.success){
+            avatar.addClass("read");
+            notificationManager.setNotificationNumber(data.total_ticket_count);
+          }
+        })
+      }
+    })
+  }
+
   var timer = null;
   $(document).on("scroll",function(){
     clearTimeout(timer);
-    timer = setTimeout(function(){
-      var responses_seen = $("div[data-user-tags*=" + user_id + "]:in-viewport");
-      $.each(responses_seen,function(){
-        var el = $(this),
-            avatar = $("div[data-scroll-id=response_" + el.data("response-id") + "]").find("img[data-avatar-id="+ user_id +"]");
-        if(!avatar.hasClass("read")){
-          $.ajax({
-            url : "/admin/comments/read",
-            dataType : "json",
-            type : "post",
-            data : {"response_id" : el.data("response-id")}
-          }).done(function(data){
-            if(data.success){
-              avatar.addClass("read");
-            }
-          })
-        }
-      })
-    },1000);
+    timer = setTimeout(readbyFunction,1000);
   })
 })();
 </script>