fix for tickets

app/controllers/admin/tickets_api_controller.rb

@@ -107,6 +107,7 @@ class Admin::TicketsApiController < ApplicationController
 			response["ticket"] = get_ticket_hash(ticket)
 			response["ticket"]["creator_name"] = ticket.ticket_creater_name
 			response["ticket"]["creator_id"] = ticket.ticket_creater_id
+			response["ticket"]["creater_cpanel_id"] = ticket.ticket_creater_cpanel_id
 			response["ticket"]["queries"] = []
 			ticket.ticket_queries.asc(:created_at).each do |qu|
 				r = {"query" => qu.query, "responses" => []}

app/models/ticket.rb

@@ -2,34 +2,39 @@ class Ticket
 	include Mongoid::Document
 	include Mongoid::Timestamps
 	include OrbitTag::Taggable
-  	include OrbitCategory::Categorizable
+  include OrbitCategory::Categorizable
 	include Slug
 
 	field :site_type
 	field :ticket_creater_id
 	field :ticket_creater_name
+	field :ticket_creater_cpanel_id
 	field :subject
 	field :urgent, type: Boolean, default: false
 	field :reopened_count, type: Integer, :default => 0
 	field :status, :default => "open"
 	field :taken_by, type: BSON::ObjectId
 
-  	scope :open, ->{ where(status: "open") }
-  	scope :closed, ->{ where(status: "closed") }
-  	scope :commenced, ->{ where(status: "commenced") }
-  	scope :not_urgent, ->{ where(:urgent.in => [false,nil]) }
-  	scope :all_urgent, ->{ where(urgent: true) }
+	scope :open, ->{ where(status: "open") }
+	scope :closed, ->{ where(status: "closed") }
+	scope :commenced, ->{ where(status: "commenced") }
+	scope :not_urgent, ->{ where(:urgent.in => [false,nil]) }
+	scope :all_urgent, ->{ where(urgent: true) }
 
 
 	belongs_to :registered_site
 
-	has_many :ticket_queries, :dependent => :destroy
-
+	has_many :ticket_queries, :autosave => true, :dependent => :destroy
+	accepts_nested_attributes_for :ticket_queries, :allow_destroy => true
 
 	def can_be_reopened?
 		self.reopened_count < 2
 	end
 
+	def author
+		!self.ticket_creater_name.nil? ? self.ticket_creater_name : self.ticket_creater_cpanel_id
+	end
+
 	def is_urgent?
 		self.urgent
 	end

app/models/ticket_query_response.rb

@@ -11,4 +11,9 @@ class TicketQueryResponse
 	scope :for_clients, ->{ where(:internal_response.in => [nil, false]) }
 
 	belongs_to :ticket_query
+
+  def author
+    User.find(self.response_by)
+  end
+
 end