<% case ticket_by_c.status when "open" badge_class = "badge-info" when "closed" badge_class = "badge-inverse" when "processing" badge_class = "badge-success" end %> <%= ticket_by_c.uid %> <%= ticket_by_c.registered_site.title %> <%= ticket_by_c.subject %> <% t = DateTime.parse(ticket_by_c.created_at.to_s) %> <%= t.strftime("%d %B %Y - %H:%M") %> <% ticket_by_c.tags.each do |tag| %> <%= tag.name %> <% end %> <%= ticket_by_c.status %>