63 lines
2.9 KiB
Plaintext
63 lines
2.9 KiB
Plaintext
<div class="ticket-query-wrap">
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<div class="query ticket-query">
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<span class="query-created-date t-label t-label-primary">
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<i class="icon-time"></i>
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<% dt = query.created_at %> <%= dt.strftime("%d %B %Y - %H:%M") %>
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</span>
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<div style="clear: both;"></div>
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<%= smart_links_parser(query.query, @ticket.registered_site).html_safe %>
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</div>
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<div class="ticket-response t-depth-1">
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<h4 class="ticket-response-heading">
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<i class="ticket-response-heading-icon fa fa-commenting"></i>
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Response
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</h4>
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<div <%= @ticket.ticket_queries.count == (query_counter + 1) ? "id=response-container" : "" %>>
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<%= render :partial => "response", :collection => query.ticket_query_responses.asc(:created_at) %>
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</div>
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<% if params[:reopen] != "true" && @ticket.ticket_queries.count == (query_counter + 1) %>
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<div id="form_container" class="ticket-editor">
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<form method="post" action="/admin/tickets_manage/submit_response" id="reopen-form" for="query-response">
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<textarea class="ckeditor" name="ticket_query_response" data-fv-validation="required;" data-fv-messages="Cannot be empty;"></textarea>
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<div class="ticket-internal-response-wrap">
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<div class="ticket-internal-response">
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<input type="hidden" name="ticket_query_id" value="<%= query.id.to_s %>" />
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<input type="checkbox" checked="checked" name="internal_response" value="1">
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<span class="ticket-internal-response">Internal Response</span>
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</div>
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<div class="ticket-tag-member">
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<!-- <h4 class="ticket-tag-mebmer-heading">Tag member</h4> -->
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<select class="member_tags" multiple="multiple" name="user_tags[]">
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<% @members.each do |member| %>
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<%
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name = member["name"][I18n.locale.to_s] == "" ? member["name"]["zh_tw"] : member["name"][I18n.locale.to_s]
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name = "" if name.nil?
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user_name = "(#{member["user_name"]})"
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text = " #{name} #{user_name}"
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%>
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<option value="<%= member["id"] %>" data-member="<%= member.to_json %>"><%= text %></option>
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<% end %>
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</select>
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</div>
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</div>
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</form>
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<input type="submit" id="reopen-form-submit" class="ticket-submit-btn btn btn-primary" value=" Submit" />
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</div>
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<div id="ticket_loader" style="display:none;">
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<%= image_tag("preloader.gif", size: "50") %>
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<div>Posting your response.</div>
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</div>
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<% end %>
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</div>
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</div>
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<style type="text/css">
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.query-created-date{
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background-color: cyan;
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}
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.ticket-query{
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border: 0.1em solid gray;
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margin-bottom: 0.5em;
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}
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</style>
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