<% case site_ticket.status 
  when "open"
    badge_class = "tk-open"
  when "closed"
    badge_class = "tk-close"
  when "commenced"
    badge_class = "tk-processing"
  end
%>
<li class="item-ticket">
  <span class="subject-ticket"><a href="/cpanel/ticket/<%= site_ticket.id %>"><%= site_ticket.subject %></a></span>
  <div class="info-ticket">
    <span class="type-ticket"><i class="fa fa-file" aria-hidden="true"></i>Type : <%= site_ticket.category.title %></span>
    <span class="time-ticket"><i class="fa fa-clock-o" aria-hidden="true"></i>Time : <%= site_ticket.created_at.strftime("%d %B %y %H:%M") %></span>
    <span class="number-ticket"><i class="fa fa-tags" aria-hidden="true"></i>Number : <%= site_ticket.uid %></span>
  </div>
  <span class="status-ticket <%= badge_class %>"><%= site_ticket.status.capitalize %></span>
  <% if site_ticket.status != "commenced" %>
    <span class="action-ticket">
    <% case site_ticket.status %>
      <% when "open" %>
        <a href="/cpanel/ticket/<%= site_ticket.id.to_s %>/close" class="btn btn-warning ticket-action-btn">Close</a>
        <% if !site_ticket.reopened? %>
          <a href="/cpanel/ticket/<%= site_ticket.id.to_s %>/delete" class="btn btn-danger ticket-action-btn">Delete</a>
        <% end %>
      <% when "closed" %>
        <% if site_ticket.can_be_reopened? %>
          <a href="/cpanel/ticket/<%= site_ticket.id.to_s %>/reopen" class="btn btn-info">Reopen</a>
        <% end %>
    <% end %>
    </span>
  <% end %>
</li>