<% case site_ticket.status when "open" badge_class = "tk-open" when "closed" badge_class = "tk-close" when "commenced" badge_class = "tk-processing" end %>
  • <%= site_ticket.subject %>
    Type : <%= site_ticket.category.title %> Time : <%= site_ticket.created_at.strftime("%d %B %y %H:%M") %> Number : <%= site_ticket.uid %>
    <%= site_ticket.status.capitalize %> <% if site_ticket.status != "commenced" %> <% case site_ticket.status %> <% when "open" %> Close <% if !site_ticket.reopened? %> Delete <% end %> <% when "closed" %> <% if site_ticket.can_be_reopened? %> Reopen <% end %> <% end %> <% end %>