33 lines
1.5 KiB
Plaintext
33 lines
1.5 KiB
Plaintext
<% case site_ticket.status
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when "open"
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badge_class = "tk-open"
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when "closed"
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badge_class = "tk-close"
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when "commenced"
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badge_class = "tk-processing"
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end
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%>
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<li class="item-ticket">
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<span class="subject-ticket"><a href="/cpanel/ticket/<%= site_ticket.id %>"><%= site_ticket.subject %></a></span>
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<div class="info-ticket">
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<span class="type-ticket"><i class="fa fa-file" aria-hidden="true"></i>Type : <%= site_ticket.category.title %></span>
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<span class="time-ticket"><i class="fa fa-clock-o" aria-hidden="true"></i>Time : <%= site_ticket.created_at.strftime("%d %B %y %H:%M") %></span>
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<span class="number-ticket"><i class="fa fa-tags" aria-hidden="true"></i>Number : <%= site_ticket.uid %></span>
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</div>
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<span class="status-ticket <%= badge_class %>"><%= site_ticket.status.capitalize %></span>
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<% if site_ticket.status != "commenced" %>
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<span class="action-ticket">
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<% case site_ticket.status %>
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<% when "open" %>
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<a href="/cpanel/ticket/<%= site_ticket.id.to_s %>/close" class="btn btn-warning ticket-action-btn">Close</a>
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<% if !site_ticket.reopened? %>
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<a href="/cpanel/ticket/<%= site_ticket.id.to_s %>/delete" class="btn btn-danger ticket-action-btn">Delete</a>
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<% end %>
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<% when "closed" %>
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<% if site_ticket.can_be_reopened? %>
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<a href="/cpanel/ticket/<%= site_ticket.id.to_s %>/reopen" class="btn btn-info">Reopen</a>
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<% end %>
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<% end %>
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</span>
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<% end %>
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</li> |