129 lines
5.3 KiB
Plaintext
129 lines
5.3 KiB
Plaintext
<% case @ticket.status
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when "open"
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badge_class = "tk-open"
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when "closed"
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badge_class = "tk-close"
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when "commenced"
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badge_class = "tk-processing"
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end
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%>
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<% content_for :page_menu do %>
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<ul class="list-sidebar">
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<li class="item-sidebar"><a class="btn-sidebar" href="<%= sites_path %>"><i class="fa fa-home" aria-hidden="true"></i><%= t("client_management.my_sites") %></a></li>
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<li class="item-sidebar active"><a class="btn-sidebar" href="/cpanel/site/<%= @site.uid %>"><i class="fa fa-envelope" aria-hidden="true"></i><%= t("client_management.tickets") %></a></li>
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<li class="item-sidebar"><a class="btn-sidebar" href="#"><i class="fa fa-server" aria-hidden="true"></i><%= t("client_management.services") %></a></li>
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<li class="item-sidebar"><a class="btn-sidebar" href="#"><i class="fa fa fa-credit-card-alt" aria-hidden="true"></i><%= t("client_management.payments") %></a></li>
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</ul>
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<% end %>
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<section class="cp-content col-md-10">
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<div class="cp-bread">
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<ol class="breadcrumb">
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<li><a href="/cpanel/sites">Sites</a></li>
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<li><a href="/cpanel/site/<%= @site.uid %>"><%= @site.title %></a></li>
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<li><a href="/cpanel/site/<%= @site.uid %>">Tickets</a></li>
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<li class="active"><%= @ticket.uid %></li>
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</ol>
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</div>
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<h2 class="cp-page-title">
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Ticket number : #<%= @ticket.uid %>
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</h2>
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<% if @ticket.status != "commenced" %>
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<div class="cp-function-box clear">
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<% case @ticket.status %>
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<% when "open" %>
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<a href="/cpanel/ticket/<%= @ticket.id.to_s %>/close" data-confirm="Are you sure?" class="btn btn-warning pull-right ticket-action-btn">Close</a>
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<% if !@ticket.reopened? %>
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<a data-method="delete" data-confirm="Are you sure?" href="/cpanel/ticket/<%= @ticket.id.to_s %>/delete" class="btn btn-danger pull-right ticket-action-btn">Delete</a>
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<% end %>
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<% when "closed" %>
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<% if @ticket.can_be_reopened? %>
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<a href="/cpanel/ticket/<%= @ticket.id.to_s %>/reopen" class="btn btn-info pull-right">Reopen</a>
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<% end %>
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<% end %>
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</div>
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<% end %>
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<div id="error-msg-area" class="cp-message-box hide">
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<div class="message-text">
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Sorry, we found nothing.
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</div>
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</div>
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<div class="cp-comments-ticket">
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<div class="header-comments">
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<span class="subject-ticket"><%= @ticket.subject %></span>
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<div class="info-ticket">
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<span class="type-ticket"><i class="fa fa-user" area-hidden="true"></i><%= @ticket.author %></span>
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<span class="type-ticket"><i class="fa fa-file" aria-hidden="true"></i>Type : <%= @ticket.category.title %></span>
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<span class="time-ticket"><i class="fa fa-clock-o" aria-hidden="true"></i>Time : <%= @ticket.created_at.strftime("%d %B %y %H:%M") %></span>
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<span class="number-ticket"><i class="fa fa-tags" aria-hidden="true"></i>Number : <%= @ticket.uid %></span>
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</div>
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<span class="status-ticket <%= badge_class %>"><%= @ticket.status.capitalize %></span>
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</div>
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<!-- lopp here -->
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<% @ticket.ticket_queries.asc(:created_at).each do |query| %>
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<div class="comments-group">
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<div class="post-comments">
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<p><%= query.query.html_safe %></p>
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</div>
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<% responses = query.ticket_query_responses.for_clients.asc(:created_at) %>
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<% if responses.count > 0 %>
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<div class="talk-comments">
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<div class="box-talk">
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<div class="header-talk">
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<h3 class="talk-title"><i class="fa fa-commenting-o" aria-hidden="true"></i>Response</h3>
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</div>
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<% responses.each do |response| %>
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<div class="response-talk">
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<div class="author-talk">
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<div class="pic-author">
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<img src="<%= response.author.member_profile.avatar.thumb.url %>" alt="author">
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</div>
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<span class="name-author"><%= response.author.name %></span>
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<span class="time-author"><%= response.created_at.strftime("%d %B %Y - %H:%M") %></span>
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</div>
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<div class="text-talk">
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<%= response.response.html_safe %>
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</div>
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</div>
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<% end %>
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</div>
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</div>
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<% end %>
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</div>
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<% end %>
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</div>
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</section>
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<script type="text/javascript">
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$(document).bind("ajaxSend", function(elm, xhr, s){
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if ((s.type == "POST") || (s.type == "DELETE")) {
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xhr.setRequestHeader('X-CSRF-Token', '<%= form_authenticity_token %>');
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}
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});
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$(document).on("click","a.ticket-action-btn",function(){
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var el = $(this),
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actionType = "get";
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if(el.hasClass("btn-danger")){
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actionType = "delete";
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}
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if(confirm("Are you sure?")){
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$.ajax({
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url : el.attr("href"),
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type : actionType,
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dataType : "json"
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}).done(function(data){
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if(data.success){
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window.location.reload();
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}else{
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$("#error-msg-area").find(".message-text").text("Sorry, we were unable to perform the requested action.");
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$("#error-msg-area").removeClass("hide");
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$("*").animate({scrollTop:0}, '300');
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}
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})
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}
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return false;
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})
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<% if !@reopen_error.blank? %>
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$("#error-msg-area").find(".message-text").text("<%= @reopen_error %>");
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$("#error-msg-area").removeClass("hide");
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<% end %>
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</script> |