ask/app/controllers/admin/asks_controller.rb

# encoding: utf-8
class Admin::AsksController < OrbitAdminController
  helper Admin::AsksHelper
  include Admin::AsksHelper
  before_action ->(module_app = @app_title) { set_variables module_app }
  before_action :set_askquestion, only: [:edit, :destroy, :update, :print]
  layout :compute_layout
  helper_method :ask_thead
  def compute_layout
    if action_name=='print'
      false
    else
      'back_end_with_jquery_first'
    end
  end
  def initialize
    super
    @app_title = "ask"
  end
  def print_setting
    @set = nil
    prepare_category_select
    if @category_id.blank?
      @set = AskPrintSetting.first
    else
      @set = AskCategoryPrintSetting.where(:category_id=>@category_id).first
      @set = AskPrintSetting.first if @set.nil?
    end
    @set = AskPrintSetting.create if @set.nil?
    @url = print_setting_save_admin_asks_path
  end
  def print_setting_save
    locale = I18n.locale
    if params[:ask_print_setting][:category_id].present?
      set = AskCategoryPrintSetting.where(:category_id=>params[:ask_print_setting][:category_id]).first
      set = AskCategoryPrintSetting.create(:category_id=>params[:ask_print_setting][:category_id]) if set.nil?
    else
      set = AskPrintSetting.first
    end
    set.update_attributes(print_format: params[:ask_print_setting][:print_format],save_name: params[:ask_print_setting][:save_name])
    redirect_to admin_asks_path(:locale=>locale)
  end
  def category_print_setting_save
    locale = I18n.locale
    set = AskCategoryPrintSetting.where(category_id: params['category_id']).first
    set = AskCategoryPrintSetting.create if set.nil?
    set.update_attributes(print_format: params['print_format'],save_name: params['save_name'],category_id: params['category_id'])
    redirect_to "/#{locale}/admin/asks/category_setting"
  end
  def filter_fields(categories, tags=[])
    {
      :situation=> AskTicketStatus.all.map{|s| {:title=> s.title, :id=>s.key}}
    }
  end

  # 抓取網址的狀態參數
  def filter2(type)
    case type
      when "situation"
        params[:filters][:situation].blank? ? [] : params[:filters][:situation] rescue []
      when "identity"
        params[:filters][:identity].blank? ? [] : params[:filters][:identity] rescue []
    end
  end
  def setting_save
    locale = I18n.locale
    ask_setting = AskSetting.first
    p1 = ask_setting_params(ask_setting,'ask_setting')
    ask_setting.update_attributes(p1)
    redirect_to "/#{locale}/admin/asks/setting"
  end
  def switch_to_default_setting
    if AskCategorySetting.where(:id=>params[:id]).update_all(:use_default=>params[:use_default] == "true").documents[0]["nModified"] != 0
      render :json => {success: true}
    else
      render :json => {success: false}
    end
  end
  def category_setting_save
    # render :html => params and return
    locale = I18n.locale
    ask_setting = AskCategorySetting.where(category_id: params['category_id']).first
    ask_setting = AskCategorySetting.create(category_id: params['category_id']) if ask_setting.nil?
    p1 = ask_setting_params(ask_setting,'ask_category_setting', ask_setting.agree_customs.map{|k| "default@#{k}"})
    ask_setting.update_attributes(p1)
    redirect_to "/#{locale}/admin/asks/category_setting"
  end
  def setting
    @ask_setting = AskSetting.first
    @url = setting_save_admin_asks_path
  end
  def backend_table_setting
    category_id = params[:category_id].present? ? params[:category_id] : nil
    @ask_list_setting = AskListSetting.where(:category_id=>category_id).first || AskListSetting.create(:category_id=>category_id)
    @url = ask_list_setting_save_admin_asks_path
  end
  def ask_list_setting_save
    @ask_list_setting = AskListSetting.find(params[:id])
    ask_list_setting_params = params.require('ask_list_setting').permit!
    @ask_list_setting.update_attributes(ask_list_setting_params)
    redirect_to admin_asks_path(:locale=>locale)
  end
  def get_new_setting_index
    ask_setting_index = AskSettingIndex.first
    ask_setting_index = AskSettingIndex.create() if ask_setting_index.nil?
    ask_setting_index.key = ask_setting_index.key + 1
    ask_setting_index.save
    render :json => {key: ask_setting_index.key.to_i}
  end
  def get_new_category_setting_index
    ask_setting_index = AskCategorySettingIndex.where(category_id: params['category_id']).first
    ask_setting_index = AskCategorySettingIndex.create(category_id: params['category_id']) if ask_setting_index.nil?
    ask_setting_index.key = ask_setting_index.key + 1
    ask_setting_index.save
    render :json => {key: ask_setting_index.key.to_i}
  end
  def apply_default_custom_fields
    ask_setting = AskCategorySetting.where(:category_id=>params[:category]).first
    if ask_setting
      if params[:apply_all].to_s == 'true'
        apply_fields = ask_setting.need_check_customs
        if params[:include_reject].to_s == 'true'
          apply_fields += ask_setting.reject_customs
          apply_fields = apply_fields.sort_by{|k| k.to_i}
        end
      else
        apply_fields = params[:apply_fields].to_a
      end
      is_agree = params[:agree].to_s == 'true'
      if is_agree
        ask_setting.agree_customs_func(apply_fields)
        custom_fields = AskSetting.first.custom_fields
        set_input_name_for_ask('ask_category_setting[custom_fields]')
        view_context.set_input_name_for_ask('ask_category_setting[custom_fields]') #prevent not setting variables
        html = apply_fields.map do |k|
          view_context.custom_field_block_for_ask("default@#{k}", custom_fields[k])
        end.join("\n")
      else
        ask_setting.delete_customs_func(apply_fields, true)
        html = ""
      end
      render :json => {:success=>true, :html=>html}
    else
      render :json => {:success=>false}
    end
  end
  def index
    AskPrintSetting.create() if AskPrintSetting.first.nil?
    @ask_setting = AskSetting.first
    prepare_category_select
    category_id = @category_id.present? ? @category_id : nil
    @ask_list_setting = AskListSetting.where(:category_id=>category_id).first || AskListSetting.create(:category_id=>category_id)
    # @tags = @module_app.tags
    @categories = @module_app.categories.enabled.sort_by{|category| (((@module_app.asc rescue true) ? category.sort_number.to_i : -category.sort_number.to_i) rescue category.id)}
    @filter_fields = filter_fields(@categories)
    # 列表欄位
    @table_fields = @ask_list_setting.default_fields.select{|f| @ask_setting.default_setting[f].nil? || @ask_setting.default_setting[f] }
    if !category_id.nil?
      ask_setting = AskCategorySetting.where(:category_id=>@category_id, :use_default.ne=>true).first
      if ask_setting.nil?
        ask_setting = AskSetting.first
        tmp = ask_setting.custom_fields.map{|k,v| ["default@#{k}", v]}.to_h
      else
        tmp = ask_setting.custom_fields.map{|k,v| ["custom@#{category_id}@#{k}", v]}.to_h
      end
      list_setting_custom_fields = @ask_list_setting.custom_fields
    else
      tmp = []
      default_setting = AskSetting.first
      if default_setting
        tmp += default_setting.custom_fields.map{|k,v| ["default@#{k}", v]}
      end
      AskCategorySetting.all.each do |ask_setting|
        tmp += ask_setting.custom_fields.map{|k,v| ["custom@#{ask_setting.id}@#{k}", v]}
      end
      tmp = tmp.to_h
      list_setting_custom_fields = (tmp.keys & @ask_list_setting.custom_fields)
    end
    @table_ext_fields = list_setting_custom_fields.map{|k| [k,tmp[k]]}.select{|k,v| v}
    # 列表排序
    # debugger
    if filter2("situation").blank? and filter2("identity").blank?
      @askquestions = AskQuestion.order_by(sort)
                                 .with_categories(filters("category"))
    elsif filter2("situation").blank?
      @askquestions = AskQuestion.order_by(sort)
                                 .with_categories(filters("category"))
                                 .any_in(:identity => filter2("identity"))
    elsif filter2("identity").blank?
      @askquestions = AskQuestion.order_by(sort)
                                 .with_categories(filters("category"))
                                 .any_in(:situation => filter2("situation"))
    else
      @askquestions = AskQuestion.order_by(sort)
                                 .with_categories(filters("category"))
                                 .any_in(:identity => filter2("identity"))
                                 .any_in(:situation => filter2("situation"))
    end
    @askquestions = @askquestions.where(:category_id=>category_id) if category_id
    # 分頁
    @askquestions = search_data(@askquestions,[:title]).page(params[:page]).per(10)
    if request.xhr?
      render :partial => "index"
    end
  end

  def search_tag(tag)
    Tag.find(tag).name_translations{}
  end
  def category_setting
    @default_ask_setting = AskSetting.first
    @categories = current_user.approved_categories_for_module(@module_app).sort_by{|category| (((@module_app.asc rescue true) ? category.sort_number.to_i : -category.sort_number.to_i) rescue category.id)}
    @category_ids = @categories.collect(&:id)
    @category_titles = @categories.collect{|v| v.title}
    @category_added = AskCategorySetting.all.asc(:created_at).map{|a| [a.category_id, a]}.to_h
    @category_added_ids =  @category_added.map{|k,v| k}
    @url = category_setting_save_admin_asks_path
  end
  def get_category_setting_field
    @default_ask_setting = AskSetting.first
    ask_setting = AskCategorySetting.find(params['id'])
    render partial: 'category_setting_field',locals: {ask_setting: ask_setting} 
  end
  def category_print_setting_delete
    print_setting = AskCategoryPrintSetting.find(params['id'])
    print_setting.destroy
    locale = I18n.locale
    redirect_to "/#{locale}/admin/asks/category_setting"
  end
  def category_setting_delete
    ask_setting = AskCategorySetting.find(params['id'])
    ask_setting.destroy
    locale = I18n.locale
    redirect_to "/#{locale}/admin/asks/category_setting"
  end
  def process_format_text(text,custom_fields)
    customs = text.scan(/<tr(?:(?!<tr).)+\{custom\}(?:(?!<tr).)+<\/tr>/m).uniq
    if customs.length != 0
      custom_exist_nums = []
      custom_exists = text.scan(/{custom\d+}/)
      custom_exists.each do |custom_exist|
        k = custom_exist[6...-1].to_i - 1
        custom_exist_nums << k
      end
      customs.each do |custom|
        tmp = custom_fields.keys.collect.with_index do |k,i|
          if custom_exist_nums.exclude?(i)
            tp = custom.gsub(/{custom}/,"{custom#{i+1}}")
            tp = tp.gsub(/{custom_title}/,"{custom#{i+1}_title}")
            tp
          else
            nil
          end
        end.compact.join
        text = text.gsub(custom,tmp)
      end
    end
    format_texts = text.scan(/{\w+\|*\w+}/).uniq
    format_texts.each do |format_text|
      if format_text[-7...-1] == '_title'
        case format_text[1...-7]
        when /custom\d+/
          i = format_text.scan(/\d+/)[0].to_i - 1
          k = custom_fields.keys[i] rescue nil
          if !k.blank?
            text_tp = custom_fields[k]['field'][I18n.locale] rescue ''
            text = text.gsub(format_text,text_tp)
          end
        when 'title'
          text = text.gsub(format_text,I18n.t('title'))
        when 'ask_time'
          text = text.gsub(format_text,I18n.t('ask.ask_time'))
        when 'category'
          text = text.gsub(format_text,I18n.t('mongoid.attributes.ask_question.ask_category_id'))
        when 'name','sex','mail','phone','appointment','agree_show'
          text = text.gsub(format_text,I18n.t("mongoid.attributes.ask_question.#{format_text[1...-7]}"))
        end
      else
        case format_text[1...-1]
        when 'ask_time'
          text = text.gsub(format_text,@ask_question.created_at.strftime('%Y/%m/%d %H:%M'))
        when 'title','name','mail','phone','appointment'
          text = text.gsub(format_text,@ask_question.send(format_text[1...-1]).to_s)
        when 'category'
          cat = Category.find(@ask_question.category_id).title rescue ''
          text = text.gsub(format_text,cat)
        when 'name|mask'
          name_tp = @ask_question.name.to_s
          if name_tp.length>1
            name_tp = name_tp[0] + '*'*(name_tp.length-1)
          end
          text = text.gsub(format_text,name_tp)
        when 'sex'
          sex = @ask_question.sex
          if ['male','female'].include? sex.to_s
            sex = I18n.t("mongoid.attributes.ask_question.#{sex}")
          else
            sex = ''
          end
          text = text.gsub(format_text,sex)
        when 'agree_show'
          if @ask_question.agree_show
            text = text.gsub(format_text,I18n.t('ask.yes'))
          else
            text = text.gsub(format_text,I18n.t('ask.no'))
          end
        when /custom\d+\|format/
          i = format_text.scan(/\d+/)[0].to_i - 1
          k = custom_fields.keys[i] rescue nil
          if !k.blank?
            v = custom_fields[k] rescue {}
            text_tp = Admin::AsksHelper.show_on_front(k,v,@ask_question,true,true)
            text = text.gsub(format_text,text_tp.to_s)
          end
        when /custom\d+/
          i = format_text.scan(/\d+/)[0].to_i - 1
          k = custom_fields.keys[i] rescue nil
          if !k.blank?
            v = custom_fields[k] rescue {}
            text_tp = Admin::AsksHelper.show_on_front(k,v,@ask_question,true)
            text = text.gsub(format_text,text_tp.to_s)
          end
        end
      end
    end
    text
  end
  def print
    @print_setting = AskCategoryPrintSetting.where(category_id: @ask_question.category_id.to_s).first
    @print_setting = AskPrintSetting.first if @print_setting.nil?
    @save_name = @print_setting.save_name rescue ''
    @print_text = @print_setting.print_format rescue ''
    @print_text = "<style>img{width: 100%;}</style>"+ @print_text
    ask_setting = AskCategorySetting.where(category_id: @ask_question.category_id.to_s, :use_default.ne=>true).first
    ask_setting = AskSetting.first if ask_setting.nil?
    custom_fields = ask_setting.custom_fields
    @print_text = process_format_text(@print_text,custom_fields)
    @save_name = process_format_text(@save_name,custom_fields)
  end
  def edit
    @ask_setting = AskCategorySetting.where(category_id: @ask_question.category_id.to_s, :use_default.ne=>true).first
    @ask_setting = AskSetting.first if @ask_setting.nil?
    @url = admin_ask_path(@ask_question)
  end

  def batch_modify_status
    AskQuestion.where(:id.in=>params[:ids]).update_all(:situation=>params[:status_key])
    render :body => nil, :status => 204
  end

  def delete
    AskQuestion.where(:id.in=>params[:ids]).destroy
    render :body => nil, :status => 204
  end

  def destroy
    locale = I18n.locale
    @ask_question.destroy
    redirect_to admin_asks_path(:locale=>locale)
  end

  def update
    locale = I18n.locale
    temp_params = params.require(:ask_question).permit!

    all_to_save = []
    ask_setting = AskCategorySetting.where(category_id: params['ask_question']['category_id']).first
    if ask_setting.nil?
      ask_setting = AskSetting.first
    end
    if temp_params['custom_values'].nil?
      temp_params['custom_values'] = {}
    end
    ask_setting.custom_fields.select{|k,v| v['type']=='file' || v['type']=='image'}.each do |k,v|
      file = temp_params['custom_values'][k] rescue nil
      if !file.blank?
        if v['type']=='image'
          all_to_save += [[k,AskImage.new(file: file,ask_question_id: @ask_question.id)]]
        else 
          all_to_save += [[k,AskFile.new(file: file,ask_question_id: @ask_question.id)]]
        end
      else
        temp_params['custom_values'][k] = @ask_question.custom_values[k] rescue nil
      end
    end
    temp_params['custom_values'] = @ask_question.custom_values.merge(temp_params['custom_values'])
    flag = @ask_question.save
    if flag
      all_to_save.each do |to_save|
        flag = flag && to_save[1].save
        temp_params['custom_values'][to_save[0]] = [temp_params['custom_values'][to_save[0]].original_filename ,to_save[1].file.url]
      end
    end

    @ask_question.update_attributes(temp_params)
    if @ask_question.send_email?
      build_email(@ask_question)
    end

    redirect_to admin_asks_path(:locale=>locale), notice: t('ask.reply_success')
  end

  def build_email(email_er)
    email = Email.new
    email.save
    email_er.email_id = email.id
    email_er.save

    @group_mail = email_er.mail
    @mail_sentdate = DateTime.now

    site = Site.first
    mail_from = site['title'][site['default_locale']]

    email_er.email.update_attributes(
      :mail_lang=> site['default_locale'],
      :create_user=>current_user,
      :mail_sentdate=>@mail_sentdate,
      :module_app=>@module_app,
      :mail_to=>@group_mail,
      :mail_subject=>mail_from+"  #{t('ask.reply')}：",
      :template=>'admin/asks/email',
      :template_data=>{
        "reply" => email_er.reply
      }
    )

    OrbitMailer.set_mail(email_er.email).deliver
  end

  def export

  end

  def do_export
    def process_trans(trans)
      trans.collect{|k,v| v if !v.blank?}.compact.uniq.join('/')
    end
    def get_fields_with_key(s)
      fields_with_key = {}
      fields_with_key['default_values'] = s.default_setting.collect{|k,v| [k, process_trans(s.field_name_translations(k))] if v && !['ask_category_id','recaptcha'].include?(k)}.compact
      fields_with_key['default_values'] = [['ask_category_id', process_trans(s.field_name_translations('ask_category_id'))]] + [['situation', process_trans(I18n.available_locales.map{|v| [v.to_s, I18n.with_locale(v){I18n.t('ask.situation')}]}.to_h)]] + fields_with_key['default_values']
      fields_with_key['default_values'] = fields_with_key['default_values'].to_h
      fields_with_key['custom_values'] = s.custom_fields.collect{|k, field_setting| [k, process_trans(field_setting['field'])]}.to_h
      fields_with_key
    end
    Rails.application.config.mongoid.use_activesupport_time_zone = true
    date_start = "#{params[:export]['start(1i)']}-#{params[:export]['start(2i)']}-#{params[:export]['start(3i)']}"
    date_end = "#{params[:export]['end(1i)']}-#{params[:export]['end(2i)']}-#{params[:export]['end(3i)']}"
    ask_questions = AskQuestion.where(:created_at.gte => date_start.to_datetime, :created_at.lte => date_end.to_datetime)
    categories = Category.where(:id.in => ask_questions.collect(&:category_id).uniq).to_a
    ask_default_setting = AskSetting.first()
    ask_settings = AskCategorySetting.where(:category_id.in => categories.collect(&:id)).collect{|s| [BSON::ObjectId(s.category_id), s]}.to_h
    ask_category_settings =  {}
    fields_with_key_group = {}
    categories.each do |c|
      s = ask_settings.fetch(c.id, ask_default_setting)
      ask_category_settings[c.id] = s
      fields_with_key_group[c.id] = get_fields_with_key(s)
    end
    ask_category_settings[nil] = ask_default_setting
    fields_with_key_group[nil] = get_fields_with_key(ask_default_setting)
    situations = AskTicketStatus.all.collect{|situation| [situation.key, situation.get_title_translations]}.to_h
    render xlsx: 'do_export.xlsx',
          handlers: ['axlsx'],
          filename: "Questions-#{date_start}-#{date_end}.xlsx",
          locals: {
            :ask_category_settings => ask_category_settings,
            :fields_with_key_group => fields_with_key_group,
            :categories => categories.collect{|c| [c.id, c]}.to_h,
            :ask_questions => ask_questions,
            :situations => situations
          }
  end

  def set_askquestion
    @ask_question = AskQuestion.find(params[:id])
  end
  def order_fields
    prepare_category_select
    @disp_fields_infos = AskSetting.get_disp_fields_infos(false,@category_id)
  end
  def prepare_category_select
    @cats_relations = get_categories_info_for_ask
    @category_id = (params[:category] || @cats_relations[0][0] rescue nil)
  end
  def update_order_fields
    ask_setting = AskCategorySetting.where(:category_id=>params[:category]).first
    use_default = ask_setting && ask_setting.use_default
    sort_number = params[:sort_number].map{|k,v| [k,v.to_i]}.to_h
    if params[:category].present? && !use_default
      if ask_setting.nil?
        default_setting = AskSetting.first
        ask_setting = AskCategorySetting.create(category_id: params[:category])
        p1 = default_setting.get_attrs
        p1['need_check_customs'] = []
        p1['agree_customs'] = p1['custom_fields'].keys rescue []
        p1['reject_customs'] = []
        p1['custom_fields'] = p1['custom_fields'].map{|k,v| ["default@#{k}", v]}.to_h rescue {}
        ask_setting.update_attributes(p1)
        ask_setting.update(:use_default => true)
        ask_setting_index = AskCategorySettingIndex.where(category_id: params[:category]).first
        ask_setting_index = AskCategorySettingIndex.create(category_id: params[:category]) if ask_setting_index.nil?
        ask_setting_index.key = default_setting.custom_fields.keys[-1].to_i rescue 0
        ask_setting_index.save
      end
      ask_setting.update(:sort_number=> sort_number)
      default_ask_setting = AskSetting.first
      default_sort_number = default_ask_setting.sort_number
      ask_setting_id = ask_setting.id.to_s
      part_sort_number = sort_number.select{|k,v| k.start_with?('default@')}.map{|k,v| tmp=k.split('@')[1..-1].join('@');[(tmp.start_with?('default@') ? tmp : "custom@#{ask_setting_id}@#{tmp}"), v]}.to_h
      intersect_keys = default_sort_number.keys & part_sort_number.keys
      non_intersect_keys = part_sort_number.keys - default_sort_number.keys
      if intersect_keys.count != 0
        org_order = intersect_keys.map{|k| [k, default_sort_number[k]]}.sort_by{|k,v| v}.to_h
        default_sort_number = default_sort_number.merge(org_order.sort_by{|k, v| part_sort_number[k]}.map{|k,v| k}.zip(org_order.values).to_h)
      end
      preserve_count = AskSetting::All_default_fields.count
      if non_intersect_keys.count != 0
        max_sort_number = default_sort_number.map{|k,v| v.to_i}.max.to_i
        max_sort_number += 1
        max_sort_number += preserve_count
        part_sort_number = non_intersect_keys.map.with_index{|(k,v), i| [k, max_sort_number + i]}
        default_sort_number = default_sort_number.merge(part_sort_number.to_h)
      end
      default_ask_setting.update(:sort_number=>default_sort_number)
    else
      ask_setting = AskSetting.first
      if use_default
        sort_number = ask_setting.sort_number.merge(sort_number)
      end
      AskSetting.update_all(:sort_number=>sort_number)
      unless use_default
        default_customs_sort_number = sort_number.select{|k, v| k.start_with?('default@')}.map{|k,v| ["default@#{k}",v]}
        custom_sort_number = sort_number.select{|k, v| k.start_with?('custom@')}
        all_custom_sort_numbers = custom_sort_number.group_by{|k, v| k.split('@')[1]}
        preserve_count = AskSetting::All_default_fields.count
        all_custom_sort_numbers.each do |ask_category_setting_id, part_sort_number|
          ask_setting = AskCategorySetting.find(ask_category_setting_id) rescue nil
          if ask_setting
            sort_number = ask_setting.sort_number
            tmp_default_customs_sort_number = default_customs_sort_number.select{|k, v| ask_setting.agree_customs.include?(k.split('@')[-1])}
            part_sort_number = (part_sort_number.map{|k,v| ["default@#{k.split('@')[-1]}", v]} + tmp_default_customs_sort_number).to_h
            intersect_keys = sort_number.keys & part_sort_number.keys
            non_intersect_keys = part_sort_number.keys - sort_number.keys
            if intersect_keys.count != 0
              org_order = intersect_keys.map{|k| [k, sort_number[k]]}.sort_by{|k,v| v}.to_h
              sort_number = sort_number.merge(org_order.sort_by{|k, v| part_sort_number[k]}.map{|k,v| k}.zip(org_order.values).to_h)
            end
            if non_intersect_keys.count != 0
              max_sort_number = sort_number.map{|k,v| v.to_i}.max.to_i
              max_sort_number += 1
              max_sort_number += preserve_count
              part_sort_number = non_intersect_keys.map.with_index{|(k,v), i| [k, max_sort_number + i]}
              sort_number = sort_number.merge(part_sort_number.to_h)
            end
            ask_setting.update(:sort_number=>sort_number)
          end
        end
      end
    end
    render :json => {:success=>true}
  end
  def ticket_status
    @ticket_statuses = AskTicketStatus.all
    if request.xhr?
      render 'ticket_status', :layout => false
    end
  end
  def get_ticket_status
    ticket_status = AskTicketStatus.where(:id=>params[:id]).first
    render :json => {
      "id"=>params[:id],
      "title_translations"=> (ticket_status ? ticket_status.get_title_translations : {})
    }
  end
  def update_ticket_status
    if params[:id].blank?
      ticket_status = AskTicketStatus.new
    else
      ticket_status = AskTicketStatus.where(:id=>params[:id]).first
    end
    ticket_status.update_attributes(params.require(:ask_ticket_status).permit!)
    render :json => {:success=>true}
  end
  def delete_ticket_status
    ticket_status = AskTicketStatus.where(:id=>params[:id]).first
    unless ticket_status.is_default
      ticket_status.destroy
    end
    render :json => {:success=>true}
  end
  private
    def ask_setting_params(ask_setting,collection_name, except_customs=[])
      param = params.require(collection_name).except("id").permit!
      param_clone = param.clone
      param_clone['default_setting'].each { |k, v| param_clone['default_setting'][k] = (v == 'true'? true : false) if param_clone['default_setting'][k].class==String}
      param_clone['default_setting_required'].each { |k, v| param_clone['default_setting_required'][k] = (v == 'true'? true : false) if param_clone['default_setting_required'][k].class==String} 
      param_clone.delete('custom_fields')
      param_clone.delete('email_regex')
      ask_setting.custom_fields_will_change!
      custom_fields = params['not_clone_attrs'] ? {} : ask_setting['custom_fields'].clone
      params_custom_fields = (params.require(collection_name).require('custom_fields') rescue {})
      params_custom_fields.each do |k,v|
        next if except_customs.include?(k.to_s)
        custom_fields[k] = v
      end
      field_to_delete = params['delete_field'].to_s.split(',').select{|v| !v.empty?}
      field_to_delete.each do |k|
        if custom_fields.keys.include? k
          custom_fields[k]['delete'] = true
        end
      end
      param_clone.merge({"custom_fields"=> custom_fields})
    end
    def ask_thead(field, trans,center=false)
      sort = field.to_s.include?('.') ? field.to_s.split('.')[1] : field.to_s
      active = params[:sort].eql? sort
      order = active ? (["asc", "desc"]-[params[:order]]).first : "asc"
      arrow = (order.eql? "desc") ? "<b class='icons-arrow-up-3'></b>" : "<b class='icons-arrow-down-4'></b>"
      klass = field.eql?(:title) ? "span5" : "span2"

      th_data = "<a href='?sort=#{sort}&order=#{order}'>#{trans} #{active ? arrow : ""}</a>"

      "<th class='#{klass} #{active ? "active" : ""}' style='#{center ? "text-align:center" : ""}'>#{th_data}</th>".html_safe
    end

end