31 lines
656 B
Ruby
31 lines
656 B
Ruby
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class Ticket
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include Mongoid::Document
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include Mongoid::Timestamps
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include OrbitTag::Taggable
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include OrbitCategory::Categorizable
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include Slug
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field :site_type
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field :ticket_creater_id
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field :ticket_creater_name
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field :subject
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field :reopened_count, type: Integer, :default => 0
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field :status, :default => "open"
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field :taken_by, type: BSON::ObjectId
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scope :open, ->{ where(status: "open") }
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scope :closed, ->{ where(status: "closed") }
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scope :commenced, ->{ where(status: "commenced") }
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belongs_to :registered_site
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has_many :ticket_queries, :dependent => :destroy
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def can_be_reopened?
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self.reopened_count < 2
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end
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end
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