diff --git a/app/views/admin/tickets/_response.html.erb b/app/views/admin/tickets/_response.html.erb
index 1513573..381fb6d 100644
--- a/app/views/admin/tickets/_response.html.erb
+++ b/app/views/admin/tickets/_response.html.erb
@@ -15,7 +15,7 @@
       <% dt = DateTime.parse(response.created_at.to_s) %> <%= dt.strftime("%d %B %Y - %H:%M") %>
     </div>
       <div class="ticket-response-delete-wrap">
-        <% if user.id.to_s == current_user.id.to_s %>
+        <% if !user.nil? && user.id.to_s == current_user.id.to_s %>
           <a class="ticket-response-delete" href="/admin/ticket/delete_response" data-response-id="<%= response.id.to_s %>">
             <i class="ticket-response-delete-icon fa fa-trash"></i>
             Delete
@@ -40,8 +40,8 @@
             end
           end %>
           <div class="ticket-tag-member tool-tip-parent">
-            <img class="t-avatar <%= response.read_by.include?(user.id.to_s) ? "read" : "" %>" src="<%= avatar %>" data-avatar-id="<%= user.id.to_s %>">
-            <span class="ticket-tag-member-name tool-tip right"><%= user.name %></span>
+            <img class="t-avatar <%= !user.nil? && response.read_by.include?(user.id.to_s) ? "read" : "" %>" src="<%= avatar %>" data-avatar-id="<%= user.id.to_s %>">
+            <span class="ticket-tag-member-name tool-tip right"><%= user.name rescue ""%></span>
           </div>
         <% end %>
       </div>