update by joshua for css
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@ -1,74 +1,178 @@
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@charset "utf-8";
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@charset "utf-8";
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@import 'ticket_variables';
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@import 'ticket_variables';
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#filter {
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#filter {
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display: none;
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display: none;
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}
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.ticket-container {
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max-width: $main-width;
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width: 96%;
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margin: auto;
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}
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}
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.img-avatar {
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.img-avatar {
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width: 50px;
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width: 50px;
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height: 50px;
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height: 50px;
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}
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}
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.t-avatar {
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.t-avatar {
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width: 30px;
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width: 30px;
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height: 30px;
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height: 30px;
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border-radius: 50%;
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border-radius: 50%;
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}
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}
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.t-label {
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.t-label {
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border-radius: 0.125rem;
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border-radius: 0.125rem;
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display: inline-block;
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display: inline-block;
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padding: 4px 0.5rem;
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padding: 4px 0.5rem;
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font-family: $main-font;
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font-family: $main-font;
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}
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}
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.t-label-primary {
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.t-label-primary {
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color: $gray;
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color: $gray;
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background-color: $white;
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background-color: $white;
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}
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}
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.t-status {
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.t-status {
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text-transform: uppercase;
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text-transform: uppercase;
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border-radius: 0.125rem;
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border-radius: 0.125rem;
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font-size: 0.75rem;
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font-size: 0.75rem;
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display: inline-block;
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display: inline-block;
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padding: 4px 0.375rem;
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padding: 4px 0.375rem;
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font-family: $main-font;
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font-family: $main-font;
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}
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}
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.t-status-open {
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.t-status-open {
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color: $white;
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color: $white;
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background-color: $green;
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background-color: $green;
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}
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}
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.t-status-close {
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.t-status-close {
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color: $white;
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color: $white;
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background-color: $gray;
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background-color: $gray;
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}
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}
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.t-status-processing {
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.t-status-processing {
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color: $white;
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color: $white;
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background-color: $purple;
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background-color: $purple;
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}
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}
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// change bootstrap label colors to fit this design theme
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// change bootstrap label colors to fit this design theme
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.label {
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.label {
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text-shadow: none;
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text-shadow: none;
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font-family: $main-font;
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font-family: $main-font;
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font-size: 12px;
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font-size: 12px;
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font-weight: 100;
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font-weight: 100;
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display: inline-block;
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display: inline-block;
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}
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}
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.label-primary {
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.label-primary {
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background-color: $primary;
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background-color: $primary;
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}
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}
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.label-second {
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background-color: $second;
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}
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.label-info {
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background-color: $green;
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}
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.label-open {
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.label-open {
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background-color: $green;
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background-color: $green;
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}
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}
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.label-commenced {
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.label-commenced {
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background-color: $purple;
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background-color: $purple;
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}
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}
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.label-danger {
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.label-danger {
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background-color: $red;
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background-color: $red;
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}
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.btn {
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padding: 6px 1rem;
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font-family: $main-font;
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font-size: 0.8125rem;
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text-shadow: none;
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letter-spacing: 0;
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border: 0;
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border-radius: $t-round;
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background-color: $primary;
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background-image: none;
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&.btn-primary {
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background-color: $second;
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&:hover {
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background-color: darken($second, 5%);
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}
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}
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&.btn-normal {
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color: $white;
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background-color: lighten($gray, 8%);
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&:hover {
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background-color: $second;
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}
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}
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}
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// Tool Tip
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.tool-tip-parent {
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position: relative;
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&:hover {
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.tool-tip {
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display: block;
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}
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}
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}
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.tool-tip {
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padding: 6px 0.75rem;
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border-radius: $t-round;
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color: $white;
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background: $black;
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position: absolute;
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left: 0;
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bottom: 120%;
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z-index: 150;
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display: none;
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white-space: nowrap;
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&:after {
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border: 5px solid transparent;
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border-top-color: $black;
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content: "";
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position: absolute;
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left: 10px;
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bottom: -8px;
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}
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&.right {
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left: auto;
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right: 0;
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&:after {
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left: auto;
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right: 10px;
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}
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}
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&.bottom {
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top: 100%;
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bottom: auto;
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&:after {
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top: -10px;
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bottom: auto;
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border-top-color: transparent;
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border-bottom-color: rgba(0, 0, 0, 0.85);
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}
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}
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&.nowrap {
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white-space: nowrap;
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}
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}
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}
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@ -23,6 +23,8 @@ $light-gray: #edf0f1;
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$white: #fff;
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$white: #fff;
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$black: #000;
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$black: #000;
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$subtle-black: #5a5a5a;
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// units
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// units
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$main-width: 1000px;
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$main-width: 1000px;
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$t-round: 0.125rem;
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$t-round: 0.125rem;
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@ -1,159 +1,182 @@
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@charset "utf-8";
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@charset "utf-8";
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@import 'ticket_variables';
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@import 'common';
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@import "ticket_variables";
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@import 'classes';
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@import "common";
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@import "classes";
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body {
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body {
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background-color: $subtle-gray;
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background-color: $subtle-gray;
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}
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}
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.ticket-container {
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.ticket-container {
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a {
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a {
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color: $primary;
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color: $primary;
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&:hover {
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color: lighten($primary, 10%);
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&:hover {
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}
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color: lighten($primary, 10%);
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}
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}
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}
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}
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}
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.ticket-container,
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.ticket-search-wrap {
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max-width: $main-width;
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width: 96%;
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margin: auto;
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}
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.ticket-search-wrap {
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.ticket-search-wrap {
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font-family: $main-font;
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font-family: $main-font;
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color: $gray;
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.ticket-search-option {
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outline: none;
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width: 15%;
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padding-left: 20px;
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height: 50px;
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border: none;
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border-radius: $t-round;
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font-size: 18px;
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-moz-appearance: none;
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-webkit-appearance: none;
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appearance: none;
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background: $white url(/assets/tickets/ticket-select-arrow.png) 90% 50% no-repeat;
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}
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.ticket-search-field {
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color: $gray;
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color: $gray;
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.ticket-search-option {
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font-size: 18px;
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width: 15%;
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font-weight: normal;
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height: 50px;
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padding: 0 20px;
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border: none;
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width: 84%;
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border-radius: $t-round;
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height: 50px;
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font-size: 18px;
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margin-bottom: 0;
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}
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box-shadow: none;
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.ticket-search-field {
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border: none;
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color: $gray;
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border-radius: $t-round;
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font-size: 18px;
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&:focus {
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font-weight: normal;
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padding: 0 20px;
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width: 84%;
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height: 50px;
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margin-bottom: 0;
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box-shadow: none;
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box-shadow: none;
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border: none;
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border: 0;
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border-radius: $t-round;
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}
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}
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}
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}
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}
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.ticket-section {
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.ticket-section {
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margin-bottom: 20px;
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margin-bottom: 20px;
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}
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}
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.ticket-section-heading {
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.ticket-section-heading {
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background-color: $primary;
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background-color: $primary;
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color: $white;
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color: $white;
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padding: 16px 14px;
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padding: 16px 14px;
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margin-bottom: 0;
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margin-bottom: 0;
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font-family: $main-font;
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font-family: $main-font;
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&.type--ugrent {
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background-color: $red;
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&.type--ugrent {
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}
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background-color: $red;
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&.type--normal {
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}
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background-color: $second;
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}
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&.type--normal {
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background-color: $second;
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}
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}
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}
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.ticket-section-heading-icon {
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.ticket-section-heading-icon {
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margin-right: 8px;
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margin-right: 8px;
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}
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}
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.ticket-section-container {
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.ticket-section-container {
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background-color: $white;
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background-color: $white;
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margin-bottom: 20px;
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margin-bottom: 20px;
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position: relative;
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position: relative;
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}
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}
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.ticket-category-title {
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.ticket-category-title {
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margin: 0;
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margin: 0;
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padding: 20px 16px;
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padding: 20px 16px;
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background-color: #fbfbfb;
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background-color: #fbfbfb;
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font-family: $main-font;
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font-family: $main-font;
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border-bottom: 1px solid $light-gray;
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border-bottom: 1px solid $light-gray;
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}
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}
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.ticket-category-title-icon {
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.ticket-category-title-icon {
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margin-right: 5px;
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margin-right: 5px;
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}
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}
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.ticket-item {
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.ticket-item {
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padding: 16px 20px;
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padding: 16px 20px;
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border-bottom: 1px solid $light-gray;
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border-bottom: 1px solid $light-gray;
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font-family: $main-font;
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font-family: $main-font;
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&:hover {
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background-color: $light-blue;
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}
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.ticket-site-link {
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margin-left: 8px;
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padding: 2px 4px;
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font-size: 12px;
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color: $white;
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background-color: $second;
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border-radius: $t-strong-round;
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&:hover {
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&:hover {
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background-color: $light-blue;
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color: $white;
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}
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text-decoration: none;
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.ticket-site-link {
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background-color: darken($second, 10%);
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margin-left: 8px;
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padding: 2px 4px;
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font-size: 12px;
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color: $white;
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background-color: $second;
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border-radius: $t-strong-round;
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&:hover {
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color: $white;
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text-decoration: none;
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background-color: darken($second, 10%);
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}
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}
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}
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}
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}
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}
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.ticket-item:first-child {
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.ticket-item:first-child {
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border-top: 1px solid $light-gray;
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border-top: 1px solid $light-gray;
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}
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}
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.ticket-label {
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.ticket-label {
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white-space: nowrap;
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white-space: nowrap;
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}
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}
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.ticket-section-view-all {
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.ticket-section-view-all {
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position: absolute;
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position: absolute;
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right: 2rem;
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right: 2rem;
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top: 20px;
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top: 20px;
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&:hover {
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.ticket-section-view-all-icon {
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top: 0;
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}
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}
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.ticket-section-view-all-btn {
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overflow: hidden;
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display: block;
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font-size: 12px;
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color: $gray;
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font-family: $main-font;
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&:hover {
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&:hover {
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.ticket-section-view-all-icon {
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text-decoration: none;
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top: 0;
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}
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}
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.ticket-section-view-all-btn {
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overflow: hidden;
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display: block;
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font-size: 12px;
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color: $gray;
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font-family: $main-font;
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&:hover {
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text-decoration: none;
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}
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}
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}
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}
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}
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}
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.ticket-section-view-all-icon {
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.ticket-section-view-all-icon {
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position: relative;
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position: relative;
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top: 40px;
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top: 40px;
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color: $second;
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color: $second;
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-webkit-webkit-transition: $t-fast all;
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-webkit-webkit-transition: $t-fast all;
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transition: $t-fast all;
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transition: $t-fast all;
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}
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}
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// Search result
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// Search result
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.ticket-search-result {
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.ticket-search-result {
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background-color: $second;
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background-color: $second;
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padding: 16px 14px;
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padding: 16px 14px;
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color: $white;
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font-size: 24px;
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a {
|
||||||
color: $white;
|
color: $white;
|
||||||
font-size: 24px;
|
&:hover {
|
||||||
a {
|
color: $white;
|
||||||
color: $white;
|
text-decoration: none;
|
||||||
}
|
}
|
||||||
|
&:active {
|
||||||
|
text-decoration: none;
|
||||||
|
}
|
||||||
|
}
|
||||||
}
|
}
|
File diff suppressed because it is too large
Load Diff
|
@ -197,6 +197,18 @@ class Admin::TicketsController < OrbitAdminController
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
|
def mark_response_read
|
||||||
|
response = TicketQueryResponse.find(params[:response_id]) rescue nil
|
||||||
|
if !response.nil?
|
||||||
|
response.read_by << current_user.id.to_s if !response.read_by.include?(current_user.id.to_s)
|
||||||
|
response.save
|
||||||
|
data = {"success" => true, "user_id" => current_user.id.to_s}
|
||||||
|
else
|
||||||
|
data = {"success" => false}
|
||||||
|
end
|
||||||
|
render :json => data.to_json
|
||||||
|
end
|
||||||
|
|
||||||
def tickets_by_category
|
def tickets_by_category
|
||||||
@table_fields = [:ticket_number, :site_name, :subject, :created_at, :tags, :status, :taken_by, :urgent]
|
@table_fields = [:ticket_number, :site_name, :subject, :created_at, :tags, :status, :taken_by, :urgent]
|
||||||
statuses = params["type"] == "history" ? ["closed"] : ["open","commenced"]
|
statuses = params["type"] == "history" ? ["closed"] : ["open","commenced"]
|
||||||
|
|
|
@ -6,6 +6,7 @@ class TicketQueryResponse
|
||||||
field :internal_response, type: Boolean, :default => false
|
field :internal_response, type: Boolean, :default => false
|
||||||
field :response_by, type: BSON::ObjectId
|
field :response_by, type: BSON::ObjectId
|
||||||
field :user_tags, type: Array, default: []
|
field :user_tags, type: Array, default: []
|
||||||
|
field :read_by, type: Array, default: []
|
||||||
|
|
||||||
scope :for_clients, ->{ where(:internal_response.in => [nil, false]) }
|
scope :for_clients, ->{ where(:internal_response.in => [nil, false]) }
|
||||||
|
|
||||||
|
|
|
@ -14,25 +14,30 @@
|
||||||
<div id="form_container" class="ticket-editor">
|
<div id="form_container" class="ticket-editor">
|
||||||
<form method="post" action="/admin/ticket/submit_response" id="reopen-form" for="query-response">
|
<form method="post" action="/admin/ticket/submit_response" id="reopen-form" for="query-response">
|
||||||
<textarea class="ckeditor" name="ticket_query_response" data-fv-validation="required;" data-fv-messages="Cannot be empty;"></textarea>
|
<textarea class="ckeditor" name="ticket_query_response" data-fv-validation="required;" data-fv-messages="Cannot be empty;"></textarea>
|
||||||
<input type="hidden" name="ticket_query_id" value="<%= query.id.to_s %>" />
|
<div class="ticket-internal-response-wrap">
|
||||||
<input type="checkbox" name="internal_response" value="1">
|
<div class="ticket-internal-response">
|
||||||
<span class="ticket-internal-response">Internal Response</span>
|
<input type="hidden" name="ticket_query_id" value="<%= query.id.to_s %>" />
|
||||||
<div class="ticket-tag-member">
|
<input type="checkbox" name="internal_response" value="1">
|
||||||
<h4 class="ticket-tag-mebmer-heading">Tag member</h4>
|
<span class="ticket-internal-response">Internal Response</span>
|
||||||
<select class="member_tags" multiple="multiple" name="user_tags[]">
|
</div>
|
||||||
<% @members.each do |member| %>
|
<div class="ticket-tag-member">
|
||||||
<%
|
<!-- <h4 class="ticket-tag-mebmer-heading">Tag member</h4> -->
|
||||||
name = member["name"][I18n.locale.to_s] == "" ? member["name"]["zh_tw"] : member["name"][I18n.locale.to_s]
|
<select class="member_tags" multiple="multiple" name="user_tags[]">
|
||||||
name = "" if name.nil?
|
<% @members.each do |member| %>
|
||||||
user_name = "(#{member["user_name"]})"
|
<%
|
||||||
text = " #{name} #{user_name}"
|
name = member["name"][I18n.locale.to_s] == "" ? member["name"]["zh_tw"] : member["name"][I18n.locale.to_s]
|
||||||
%>
|
name = "" if name.nil?
|
||||||
<option value="<%= member["id"] %>" data-member="<%= member.to_json %>"><%= text %></option>
|
user_name = "(#{member["user_name"]})"
|
||||||
<% end %>
|
text = " #{name} #{user_name}"
|
||||||
</select>
|
%>
|
||||||
|
<option value="<%= member["id"] %>" data-member="<%= member.to_json %>"><%= text %></option>
|
||||||
|
<% end %>
|
||||||
|
</select>
|
||||||
|
</div>
|
||||||
</div>
|
</div>
|
||||||
|
|
||||||
</form>
|
</form>
|
||||||
<input type="submit" id="reopen-form-submit" class="btn btn-primary" value="Submit" />
|
<input type="submit" id="reopen-form-submit" class="ticket-submit-btn btn btn-primary" value=" Submit" />
|
||||||
</div>
|
</div>
|
||||||
<div id="ticket_loader" style="display:none;">
|
<div id="ticket_loader" style="display:none;">
|
||||||
<%= image_tag("preloader.gif", size: "50") %>
|
<%= image_tag("preloader.gif", size: "50") %>
|
||||||
|
|
|
@ -14,24 +14,33 @@
|
||||||
<div class="ticket-response-created-date">
|
<div class="ticket-response-created-date">
|
||||||
<% dt = DateTime.parse(response.created_at.to_s) %> <%= dt.strftime("%d %B %Y - %H:%M") %>
|
<% dt = DateTime.parse(response.created_at.to_s) %> <%= dt.strftime("%d %B %Y - %H:%M") %>
|
||||||
</div>
|
</div>
|
||||||
<h4 class="ticket-inhouse-heading">
|
<div class="ticket-response-delete-wrap">
|
||||||
<%= response.internal_response ? "Inhouse" : "" %>
|
<a class="ticket-response-delete" href="#">
|
||||||
</h4>
|
<i class="ticket-response-delete-icon fa fa-trash"></i>
|
||||||
<div class="ticket-inhouse-wrap">
|
Delete
|
||||||
<% response.user_tags.each do |u|
|
</a>
|
||||||
user = User.find(u) rescue nil
|
</div>
|
||||||
if !user.nil?
|
|
||||||
if user.member_profile.avatar.nil? || user.member_profile.avatar.thumb.url == "thumb_person.png"
|
<div class="ticket-internal-comment-wrap">
|
||||||
avatar = "/assets/thumb_person.png"
|
<div class="ticket-internal-wrap">
|
||||||
else
|
<% response.user_tags.each do |u|
|
||||||
avatar = user.member_profile.avatar.thumb.url
|
user = User.find(u) rescue nil
|
||||||
end
|
if !user.nil?
|
||||||
end %>
|
if user.member_profile.avatar.nil? || user.member_profile.avatar.thumb.url == "thumb_person.png"
|
||||||
<img class="t-avatar" src="<%= avatar %>">
|
avatar = "/assets/thumb_person.png"
|
||||||
<% end %>
|
else
|
||||||
|
avatar = user.member_profile.avatar.thumb.url
|
||||||
|
end
|
||||||
|
end %>
|
||||||
|
<div class="ticket-tag-member tool-tip-parent">
|
||||||
|
<img class="t-avatar <%= response.read_by.include?(user.id.to_s) ? "read" : "" %>" src="<%= avatar %>" data-avatar-id="<%= user.id.to_s %>">
|
||||||
|
<span class="ticket-tag-member-name tool-tip right"><%= user.name %></span>
|
||||||
|
</div>
|
||||||
|
<% end %>
|
||||||
|
</div>
|
||||||
</div>
|
</div>
|
||||||
</div>
|
</div>
|
||||||
<div class="ticket-response-content">
|
<div class="ticket-response-content <%= response.internal_response ? "in-house" : "" %>">
|
||||||
<%= response.response.html_safe %>
|
<%= response.response.html_safe %>
|
||||||
</div>
|
</div>
|
||||||
</div>
|
</div>
|
|
@ -1,5 +1,4 @@
|
||||||
<div class="search-wrap ticket-search-wrap">
|
<div class="search-wrap ticket-search-wrap ticket-container">
|
||||||
<!-- <a href="#" id="serach-btn"><i class="icons-search"></i></a> -->
|
|
||||||
<h3 class="ticket-search-heading">
|
<h3 class="ticket-search-heading">
|
||||||
<i class="ticket-search-icon fa fa-search"></i>
|
<i class="ticket-search-icon fa fa-search"></i>
|
||||||
Search tickets
|
Search tickets
|
||||||
|
|
|
@ -19,7 +19,10 @@
|
||||||
</a>
|
</a>
|
||||||
<div class="ticket-label pull-right">
|
<div class="ticket-label pull-right">
|
||||||
<% if ticket.is_urgent? %>
|
<% if ticket.is_urgent? %>
|
||||||
<span class="label label-danger">Urgent</span>
|
<span class="label label-danger">
|
||||||
|
<i class="fa fa-fire"></i>
|
||||||
|
Urgent
|
||||||
|
</span>
|
||||||
<% end %>
|
<% end %>
|
||||||
<span class="label <%= badge_class %>">
|
<span class="label <%= badge_class %>">
|
||||||
<i class="fa fa-eye"></i>
|
<i class="fa fa-eye"></i>
|
||||||
|
|
|
@ -11,7 +11,7 @@
|
||||||
Urgent Tickets
|
Urgent Tickets
|
||||||
</h3>
|
</h3>
|
||||||
<% @categories.each do |category| %>
|
<% @categories.each do |category| %>
|
||||||
<% if !@urgent_tickets[category].nil? %>
|
<% if !@urgent_tickets[category].blank? %>
|
||||||
<div class="ticket-section-container t-strong-round">
|
<div class="ticket-section-container t-strong-round">
|
||||||
<h4 class="ticket-category-title">
|
<h4 class="ticket-category-title">
|
||||||
<i class="ticket-category-title-icon fa fa-tags"></i>
|
<i class="ticket-category-title-icon fa fa-tags"></i>
|
||||||
|
|
|
@ -8,6 +8,7 @@
|
||||||
<% @categories.each do |category| %>
|
<% @categories.each do |category| %>
|
||||||
<div class="ticket-section-container">
|
<div class="ticket-section-container">
|
||||||
<h4 class="ticket-category-title">
|
<h4 class="ticket-category-title">
|
||||||
|
<i class="ticket-category-title-icon fa fa-tags"></i>
|
||||||
<%= category.title %>
|
<%= category.title %>
|
||||||
</h4>
|
</h4>
|
||||||
<%= render :partial => "ticket", :collection => @tickets[category] %>
|
<%= render :partial => "ticket", :collection => @tickets[category] %>
|
||||||
|
|
|
@ -18,17 +18,32 @@
|
||||||
badge_class = "t-status-processing"
|
badge_class = "t-status-processing"
|
||||||
end
|
end
|
||||||
%>
|
%>
|
||||||
<ul class="ticket-breadcrumb breadcrumb">
|
<div class="ticket-home-btn-wrap ticket-container">
|
||||||
<li class="ticket-breadcrumb-item"><a href="/admin/tickets"><i class="icons-arrow-left"></i> Dashboard</a> <span class="divider">/</span></li>
|
<a class="btn btn-normal" href="/admin/tickets">
|
||||||
<li class="ticket-breadcrumb-itme ticket-breadcrumb-active active"><%= @ticket.subject %></li>
|
<i class="ticket-home-btn-icon fa fa-home"></i>
|
||||||
</ul>
|
Back to Dashboard
|
||||||
|
</a>
|
||||||
|
<a href="http://<%= @ticket.registered_site.site_domain %>" target="_blank" class="btn btn-normal">
|
||||||
|
<i class="ticket-external-link-icon fa fa-external-link"></i>
|
||||||
|
<%= @ticket.registered_site.title %>
|
||||||
|
</a>
|
||||||
|
</div>
|
||||||
<div class="ticket-wrap">
|
<div class="ticket-wrap">
|
||||||
<div class="ticket-header">
|
<div class="ticket-header">
|
||||||
<div id="ticket-urgent-marker" class="ticket-heading-wrap <%= "active" if @ticket.is_urgent? %>" >
|
<div id="ticket-urgent-marker" class="ticket-heading-wrap <%= "active" if @ticket.is_urgent? %>" >
|
||||||
<h3 class="ticket-heading">#<%= @ticket.uid %> - <%= @ticket.subject[0..50] %>
|
<h3 class="ticket-heading">#<%= @ticket.uid %> - <%= @ticket.subject[0..50] %>
|
||||||
<% if !@ticket.taken_by.nil? %>
|
<% if !@ticket.taken_by.nil? %>
|
||||||
<% user = User.find(@ticket.taken_by) %>
|
<% user = User.find(@ticket.taken_by) %>
|
||||||
<img src="<%= user.member_profile.avatar.thumb.url if !user.member_profile.avatar.nil? %>" style="border-radius: 50%;height: 30px;margin-right: 0.3125rem;width: 30px;" />
|
<% if user.member_profile.avatar.nil? || user.member_profile.avatar.thumb.url == "thumb_person.png"
|
||||||
|
avatar = "/assets/thumb_person.png"
|
||||||
|
else
|
||||||
|
avatar = user.member_profile.avatar.thumb.url
|
||||||
|
end
|
||||||
|
%>
|
||||||
|
<div class="ticket-heading-avatar tool-tip-parent">
|
||||||
|
<img class="t-avatar" src="<%= avatar %>">
|
||||||
|
<span class="ticket-heading-avatar-name tool-tip"><%= user.name %></span>
|
||||||
|
</div>
|
||||||
<% end %>
|
<% end %>
|
||||||
</h3>
|
</h3>
|
||||||
<div class="ticket-action">
|
<div class="ticket-action">
|
||||||
|
@ -79,7 +94,7 @@
|
||||||
<% end %>
|
<% end %>
|
||||||
<% end %>
|
<% end %>
|
||||||
<li>
|
<li>
|
||||||
<a class="ticket-close t-item" data-method="delete" data-confirm="Are you sure?" href="/admin/tickets/<%= @ticket.id.to_s %>" data-ticket-id="<%= @ticket.id.to_s %>">
|
<a class="ticket-delete t-item" data-method="delete" data-confirm="Are you sure?" href="/admin/tickets/<%= @ticket.id.to_s %>" data-ticket-id="<%= @ticket.id.to_s %>">
|
||||||
<i class="fa fa-trash-o"></i>
|
<i class="fa fa-trash-o"></i>
|
||||||
Delete
|
Delete
|
||||||
</a>
|
</a>
|
||||||
|
@ -101,17 +116,18 @@
|
||||||
</div>
|
</div>
|
||||||
<div class="ticket-state">
|
<div class="ticket-state">
|
||||||
<% if @ticket.status != "closed" %>
|
<% if @ticket.status != "closed" %>
|
||||||
<a href="/admin/tickets/<%= @ticket.id.to_s %>/toggleurgent" class="ticket-urgent-btn t-btn t-btn-danger t-uppercase <%= "active" if @ticket.is_urgent? %>" id="toggle-urgent">
|
<!-- <a href="/admin/tickets/<%= @ticket.id.to_s %>/toggleurgent" class="ticket-urgent-btn t-btn t-btn-danger t-uppercase <%= "active" if @ticket.is_urgent? %>" id="toggle-urgent"> -->
|
||||||
<i class="fa fa-fire"></i>
|
<!-- <i class="fa fa-fire"></i>
|
||||||
Urgent
|
Urgent -->
|
||||||
<!-- <div class="onoffswitch">
|
<div class="onoffswitch ticket-toggle-urgent" title="">
|
||||||
<input type="checkbox" name="onoffswitch" class="onoffswitch-checkbox" id="myonoffswitch">
|
<span class="ticket-tooltip-wrap"></span>
|
||||||
|
<input type="checkbox" name="onoffswitch" class="onoffswitch-checkbox <%= "active" if @ticket.is_urgent? %>" id="myonoffswitch" data-url="/admin/tickets/<%= @ticket.id.to_s %>/toggleurgent">
|
||||||
<label class="onoffswitch-label" for="myonoffswitch">
|
<label class="onoffswitch-label" for="myonoffswitch">
|
||||||
<span class="onoffswitch-inner"></span>
|
<span class="onoffswitch-inner"></span>
|
||||||
<span class="onoffswitch-switch"></span>
|
<span class="onoffswitch-switch"></span>
|
||||||
</label>
|
</label>
|
||||||
</div>
|
</div>
|
||||||
--> </a>
|
<!-- </a> -->
|
||||||
<% end %>
|
<% end %>
|
||||||
<span class="ticket-status t-status <%= badge_class %>">
|
<span class="ticket-status t-status <%= badge_class %>">
|
||||||
<i class="fa fa-eye"></i>
|
<i class="fa fa-eye"></i>
|
||||||
|
@ -205,8 +221,18 @@ $(document).ready(function(){
|
||||||
el = $("div[data-scroll-id=" + item + "]");
|
el = $("div[data-scroll-id=" + item + "]");
|
||||||
$('html, body').scrollTop(el.offset().top - 100);
|
$('html, body').scrollTop(el.offset().top - 100);
|
||||||
el.addClass("scroll-element");
|
el.addClass("scroll-element");
|
||||||
|
$.ajax({
|
||||||
|
url : "/admin/comments/read",
|
||||||
|
dataType : "json",
|
||||||
|
type : "post",
|
||||||
|
data : {"response_id" : item.split("_")[1]}
|
||||||
|
}).done(function(data){
|
||||||
|
if(data.success){
|
||||||
|
el.find("img[data-avatar-id="+ data.user_id +"]").addClass("read");
|
||||||
|
}
|
||||||
|
})
|
||||||
el.one("mouseover",function(){
|
el.one("mouseover",function(){
|
||||||
el.css( "border-color", "rgba(0,0,0,0)");
|
el.css('border-color', 'transparent');
|
||||||
})
|
})
|
||||||
}
|
}
|
||||||
|
|
||||||
|
@ -225,6 +251,7 @@ $(document).ready(function(){
|
||||||
},
|
},
|
||||||
placeholder: "Add Members"
|
placeholder: "Add Members"
|
||||||
});
|
});
|
||||||
|
|
||||||
})
|
})
|
||||||
$(".reopen-back-btn").on("click",function(){
|
$(".reopen-back-btn").on("click",function(){
|
||||||
for (instance in CKEDITOR.instances) {
|
for (instance in CKEDITOR.instances) {
|
||||||
|
@ -237,7 +264,22 @@ $(document).ready(function(){
|
||||||
}else{
|
}else{
|
||||||
return false;
|
return false;
|
||||||
}
|
}
|
||||||
})
|
});
|
||||||
|
|
||||||
|
|
||||||
|
function switchTooltip() {
|
||||||
|
var $switch = $('.onoffswitch');
|
||||||
|
var $input = $switch.children('input');
|
||||||
|
var $tooltip = $switch.find('.ticket-tooltip-wrap');
|
||||||
|
var activeCls = 'active';
|
||||||
|
|
||||||
|
if ($input.hasClass(activeCls)) {
|
||||||
|
$tooltip.text('This ticket is marked urgent, click to unmark');
|
||||||
|
} else {
|
||||||
|
$tooltip.text('Click to mark this ticket urgent');
|
||||||
|
}
|
||||||
|
|
||||||
|
}
|
||||||
|
|
||||||
$(".ticket-category-select-option").on("click",function(){
|
$(".ticket-category-select-option").on("click",function(){
|
||||||
var el = $(this);
|
var el = $(this);
|
||||||
|
@ -245,34 +287,38 @@ $(document).ready(function(){
|
||||||
window.location.href = window.location.pathname + "/changecategory?category_id=" + el.data("category-id");
|
window.location.href = window.location.pathname + "/changecategory?category_id=" + el.data("category-id");
|
||||||
}
|
}
|
||||||
return false;
|
return false;
|
||||||
})
|
});
|
||||||
$("#toggle-urgent").on("click",function(){
|
|
||||||
var el = $(this);
|
switchTooltip();
|
||||||
var mark_urgent = !el.hasClass("active");
|
|
||||||
|
$("#myonoffswitch").on("click",function(){
|
||||||
|
var $el = $(this);
|
||||||
|
var mark_urgent = !$el.hasClass("active");
|
||||||
$.ajax({
|
$.ajax({
|
||||||
url : el.attr("href"),
|
url : $el.attr("data-url"),
|
||||||
type : "post",
|
type : "POST",
|
||||||
data : {"mark_urgent" : mark_urgent},
|
data : {"mark_urgent": mark_urgent},
|
||||||
dataType : "json"
|
dataType : "json"
|
||||||
}).done(function(response){
|
}).done(function(response){
|
||||||
if(response.success){
|
if(response.success){
|
||||||
if(mark_urgent){
|
if(mark_urgent){
|
||||||
if(response.can_make_urgent){
|
if(response.can_make_urgent){
|
||||||
$("#ticket-urgent-marker").addClass('active');
|
$("#ticket-urgent-marker").addClass('active');
|
||||||
el.addClass("active");
|
$el.addClass("active");
|
||||||
}else{
|
}else{
|
||||||
alert("Urgent quota for this category is already over.");
|
alert("Urgent quota for this category is already over.");
|
||||||
}
|
}
|
||||||
}else{
|
}else{
|
||||||
$("#ticket-urgent-marker").removeClass('active');
|
$("#ticket-urgent-marker").removeClass('active');
|
||||||
el.removeClass("active");
|
$el.removeClass("active");
|
||||||
}
|
}
|
||||||
|
|
||||||
|
switchTooltip();
|
||||||
}
|
}
|
||||||
})
|
})
|
||||||
return false;
|
return false;
|
||||||
})
|
})
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
</script>
|
</script>
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
|
@ -15,6 +15,7 @@ Rails.application.routes.draw do
|
||||||
post "ticket/submit_response" => 'tickets#submit_response'
|
post "ticket/submit_response" => 'tickets#submit_response'
|
||||||
get "tickets/category/:category_id" => 'tickets#tickets_by_category'
|
get "tickets/category/:category_id" => 'tickets#tickets_by_category'
|
||||||
get "tickets/my_tickets" => 'tickets#my_tickets'
|
get "tickets/my_tickets" => 'tickets#my_tickets'
|
||||||
|
post "comments/read" => 'tickets#mark_response_read'
|
||||||
resources :tickets do
|
resources :tickets do
|
||||||
get "start"
|
get "start"
|
||||||
get "leave"
|
get "leave"
|
||||||
|
|
Loading…
Reference in New Issue