style changes and also added tagged tickets

app/assets/stylesheets/tickets/ticket_index.scss

@@ -18,6 +18,10 @@ body {
   }
 }
 
+#main-wrap .wrap-inner{
+  padding : 20px;
+}
+
 
 .ticket-search-wrap {
   font-family: $main-font;

app/controllers/admin/tickets_controller.rb

@@ -32,13 +32,47 @@ class Admin::TicketsController < OrbitAdminController
 
   def my_tickets
     if params[:type] == "history"
-      @tickets = Ticket.where(:taken_by => current_user.id).closed.group_by(&:category)  
+      if params[:keywords].present?
+        @tickets = search_tickets
+        @tickets = @tickets.where(:taken_by => current_user.id).closed.group_by(&:category) 
+      else
+        @tickets = Ticket.where(:taken_by => current_user.id).closed.group_by(&:category) 
+      end
     else
-      @tickets = Ticket.where(:taken_by => current_user.id).commenced.desc(:urgent).group_by(&:category)
+      if params[:keywords].present?
+        @tickets = search_tickets
+        @tickets = @tickets.where(:taken_by => current_user.id).commenced.desc(:urgent).group_by(&:category)
+      else
+        @tickets = Ticket.where(:taken_by => current_user.id).commenced.desc(:urgent).group_by(&:category)
+      end
     end
     @categories = @tickets.keys
   end
 
+  def tagged_tickets
+    tqrs = TicketQueryResponse.where(:user_tags.in => [current_user.id.to_s], :read_by.nin => [current_user.id.to_s])
+    @unread_tickets = []
+    @read_tickets = []
+    tqrs.each do |tqr|
+      @unread_tickets << tqr.ticket_query.ticket if !tqr.ticket_query.nil? && !tqr.ticket_query.ticket.nil?
+    end
+    tqrs = TicketQueryResponse.where(:user_tags.in => [current_user.id.to_s], :read_by.in => [current_user.id.to_s])
+    tqrs.each do |tqr|
+       @read_tickets << tqr.ticket_query.ticket if !tqr.ticket_query.nil? && !tqr.ticket_query.ticket.nil?
+    end
+    @read_tickets.uniq!
+    @unread_tickets.uniq!
+    if params[:keywords].present?
+      tickets = search_tickets
+      @read_tickets = @read_tickets & tickets
+      @unread_tickets = @unread_tickets & tickets
+    end
+    @unread_tickets = @unread_tickets.group_by(&:category)
+    @read_tickets = @read_tickets.group_by(&:category)
+    @unread_tickets_categories = @unread_tickets.keys
+    @read_tickets_categories = @read_tickets.keys
+  end
+
   def show
     @ticket = Ticket.find(params[:id]) rescue nil
     @categories = ModuleApp.find_by_key("ticket").categories
@@ -138,36 +172,7 @@ class Admin::TicketsController < OrbitAdminController
   end
 
   def search
-    statuses = ["open","commenced","closed"]
+    @tickets = search_tickets
-    if params[:keywords].present?
-      keywords = params[:keywords]
-      type = (keywords.is_i? ? (keywords.length == 8 ? "number" : "text") : "text")
-      if type == "text"
-        regex = Regexp.new(/[a-z]+:/)
-        matches = keywords.scan(regex)
-        if !matches.blank?
-          smart_field = matches.first
-          if @smart_search_fields.include?(smart_field)
-            type = "smart"
-            keywords = keywords.sub(smart_field,"")
-          end
-        end
-      end
-    end
-    case type
-    when "number"
-      @tickets = Ticket.where(:status.in => statuses, :uid => keywords)
-    when "text"
-      @tickets = Ticket.where(:status.in => statuses)
-      @tickets = search_data(@tickets,[:subject, :uid, :status, :site_type, :ticket_creater_id, :ticket_creater_name])
-      regex = Regexp.new(".*"+keywords+".*", "i")
-      sites = RegisteredSite.any_of({:title => regex},{:site_domain => regex})
-      sites.each do |site|
-        @tickets = (@tickets | site.tickets.where(:status.in => statuses))
-      end
-    when "smart"
-      @tickets = smart_search(statuses,nil,smart_field,keywords)
-    end
     if !@tickets.nil?
       @tickets = @tickets.group_by(&:category)
       @categories = @tickets.keys
@@ -220,7 +225,7 @@ class Admin::TicketsController < OrbitAdminController
   end
 
   def tickets_by_category
-    @table_fields  = [:ticket_number, :site_name, :subject, :created_at, :tags, :status, :taken_by, :urgent]
+    @table_fields  = [:tagged, :ticket_number, :site_name, :subject, :created_at, :tags, :status, :taken_by, :urgent]
     statuses = params["type"] == "history" ? ["closed"] : ["open","commenced"]
     @category = Category.find(params[:category_id]) rescue nil
     if params[:keywords].present?
@@ -239,11 +244,11 @@ class Admin::TicketsController < OrbitAdminController
       end
     end
       if type.nil?
-        @tickets = Ticket.where(:category_id => @category.id, :status.in => statuses).order_by(sort).page(params[:page]).per(15)
+        @tickets = Ticket.where(:category_id => @category.id, :status.in => statuses).order_by(sort)
       else
         case type
         when "number"
-          @tickets = Ticket.where(:category_id => @category.id, :status.in => statuses, :uid => keywords).order_by(sort).page(params[:page]).per(15)
+          @tickets = Ticket.where(:category_id => @category.id, :status.in => statuses, :uid => keywords).order_by(sort)
         when "text"
           @tickets = Ticket.where(:category_id => @category.id, :status.in => statuses).order_by(sort)
           @tickets = search_data(@tickets,[:subject, :uid, :status, :site_type, :ticket_creater_id, :ticket_creater_name])
@@ -252,17 +257,51 @@ class Admin::TicketsController < OrbitAdminController
           sites.each do |site|
             @tickets = (@tickets | site.tickets.where(:category_id => @category.id, :status.in => statuses))
           end
-          @tickets = Kaminari.paginate_array(@tickets).page(params[:page]).per(15)
         when "smart"
           @tickets = smart_search(statuses,@category,smart_field,keywords)
           @tickets = @tickets.order_by(sort) rescue @tickets
-          @tickets = Kaminari.paginate_array(@tickets).page(params[:page]).per(15)
         end
       end if !@category.nil?
+      @tickets = @tickets.where(:taken_by => current_user.id) if params[:takenby].present?
+      @tickets = Kaminari.paginate_array(@tickets).page(params[:page]).per(15) if !@tickets.nil?
   end
 
   private 
 
+  def search_tickets
+    statuses = ["open","commenced","closed"]
+    if params[:keywords].present?
+      keywords = params[:keywords]
+      type = (keywords.is_i? ? (keywords.length == 8 ? "number" : "text") : "text")
+      if type == "text"
+        regex = Regexp.new(/[a-z]+:/)
+        matches = keywords.scan(regex)
+        if !matches.blank?
+          smart_field = matches.first
+          if @smart_search_fields.include?(smart_field)
+            type = "smart"
+            keywords = keywords.sub(smart_field,"")
+          end
+        end
+      end
+    end
+    case type
+    when "number"
+      tickets = Ticket.where(:status.in => statuses, :uid => keywords)
+    when "text"
+      tickets = Ticket.where(:status.in => statuses)
+      tickets = search_data(tickets,[:subject, :uid, :status, :site_type, :ticket_creater_id, :ticket_creater_name])
+      regex = Regexp.new(".*"+keywords+".*", "i")
+      sites = RegisteredSite.any_of({:title => regex},{:site_domain => regex})
+      sites.each do |site|
+        tickets = (tickets | site.tickets.where(:status.in => statuses))
+      end
+    when "smart"
+      tickets = smart_search(statuses,nil,smart_field,keywords)
+    end
+    tickets
+  end
+
   def can_mark_urgent?(ticket)
     tickets = Ticket.where(:category_id => ticket.category_id, :urgent => true).count
     return tickets < 5

app/models/ticket.rb

@@ -45,4 +45,33 @@ class Ticket
 	def registered_site_domain
 		self.registered_site.site_domain
 	end
+
+	def self.get_ticket_unread_count_for_user(user)
+		tqrs = TicketQueryResponse.where(:user_tags.in => [user.id.to_s], :read_by.nin => [user.id.to_s])
+		unread_tickets = []
+		tqrs.each do |tqr|
+	      unread_tickets << tqr.ticket_query.ticket if !tqr.ticket_query.nil? && !tqr.ticket_query.ticket.nil?
+	    end
+	    unread_tickets.uniq!
+	    unread_tickets.count
+	end
+
+	def tagged_status(user)
+		queries = self.ticket_queries
+		status = "not_tagged"
+		queries.each do |query|  
+			tqrs = query.ticket_query_responses.where(:user_tags.in => [user.id.to_s])
+			if tqrs.count > 0
+				tqrs = query.ticket_query_responses.where(:user_tags.in => [user.id.to_s], :read_by.in => [user.id.to_s])
+				if tqrs.count > 0
+					status = "read"
+				else
+					status = "tagged"
+				end
+			else
+				status = "not_tagged"
+			end
+		end
+		status
+	end
 end

app/views/admin/tickets/_search_form.html.erb

@@ -4,7 +4,7 @@
     Search tickets
   </h3>
   <span class="search-box">
-    <form action="/admin/tickets/search" method="get" id="search-form">
+    <form action="<%= !(defined? form_action).nil? ? form_action : "/admin/tickets/search" %>" method="get" id="search-form">
       <select id="smart-field-select" class="ticket-search-option">
         <option value="">General</option>
         <% @smart_search_fields.each do |ssf| %>
@@ -12,11 +12,20 @@
         <% end %>
       </select>
       <input class="ticket-search-field" type="text" placeholder="keyword" name="keywords">
+      <% if params[:type] == "history" %>
+        <input type="hidden" name="type" value="history" />
+      <% end %>
+      <% if params[:takenby].present? %>
+        <input type="hidden" name="takenby" value="<%= params[:takenby] %>" />
+      <% end %>
+     <% if params[:tagged].present? %>
+        <input type="hidden" name="takenby" value="<%= params[:tagged] %>" />
+      <% end %>
     </form>
   </span>
   <% if params[:keywords].present? %>
     <div class="ticket-search-result">
-      <a href="/admin/tickets"><i class="icons-cycle"></i></a>
+      <a href="<%= !(defined? form_action).nil? ? form_action : "/admin/tickets" %>"><i class="icons-cycle"></i></a>
       Search result for <b><i>"<%= params[:keywords] %>"</i></b>
     </div>
   <% end %>

app/views/admin/tickets/_ticket_by_c.html.erb

@@ -6,8 +6,19 @@
   when "commenced"
     badge_class = "badge-success"
   end
+
+  case ticket_by_c.tagged_status(current_user)
+  when "not_tagged"
+    tagged_class = "fa-minus"
+  when "tagged"
+    tagged_class = "fa-eye-slash"
+  when "read"
+    tagged_class = "fa-eye"
+  end
+
 %>
 <tr>
+  <td><i class="fa <%= tagged_class %>"></i></td>
   <td><%= ticket_by_c.uid %></td>
   <td>
     <% if !ticket_by_c.registered_site.nil? %>

app/views/admin/tickets/my_tickets.html.erb

@@ -1,22 +1,49 @@
 <% content_for :page_specific_css do %>
+ <%= stylesheet_link_tag "https://maxcdn.bootstrapcdn.com/font-awesome/4.4.0/css/font-awesome.min.css" %>
+  <%= stylesheet_link_tag "https://maxcdn.bootstrapcdn.com/bootstrap/3.3.5/css/bootstrap.min.css" %>
+  <%= stylesheet_link_tag "tickets/ticket_index" %>
+  <style type="text/css">
+    .past-link {
+      font-size: 14px;
+      margin-top: 6px;
+    }
+
+    .past-link a {
+      color: #fff;
+    }
+
+    .past-link a:hover {
+      color: #fff;
+    }
+  </style>
 <% end %>
-<%= render :partial => "search_form" %>
+<%= render :partial => "search_form", locals: {:form_action => "/admin/tickets/my_tickets"} %>
-<div class="pull-right">
+<div class="ticket-container">
-<% if params[:type] == "history" %>
+  <h3 class="ticket-section-heading type--normal">
-  <a href="/admin/tickets/my_tickets">View my current tickets</a>
+    <i class="ticket-section-heading-icon fa fa-clock-o"></i>
-<% else %>
+    Tickets
-  <a href="/admin/tickets/my_tickets?type=history">View my past tickets</a>
+    <div class="pull-right past-link">
-<% end %>
+    <% if params[:type] == "history" %>
-</div>
+      <a href="/admin/tickets/my_tickets">View my current tickets</a>
-<div>
+    <% else %>
+      <a href="/admin/tickets/my_tickets?type=history">View my past tickets</a>
+    <% end %>
+    </div>
+  </h3>
 <% @categories.each do |category| %>
-  <div>
+  <div class="ticket-section-container t-strong-round">
-    <h3><%= category.title %></h3>
+    <h4 class="ticket-category-title">
-      <hr>
+    <i class="ticket-category-title-icon fa fa-tags"></i>
-      <%= render :partial => "ticket", :collection => @tickets[category] %>
+    <%= category.title %>
+  </h4>
+    <%= render :partial => "ticket", :collection => @tickets[category] %>
+    <div class="ticket-section-view-all">
+    <a class="ticket-section-view-all-btn" href="/admin/tickets/category/<%= category.id.to_s %>?takenby=<%= current_user.id.to_s %>">
+      <i class="ticket-section-view-all-icon fa fa-share"></i>
+      View all tickets from <%= category.title %>
+    </a>
+    </div>
   </div>
-    <div class="pull-right"><a href="/admin/tickets/category/<%= category.id.to_s %>/?keywords=takenby: <%= current_user.name %>">View all tickets from <%= category.title %></a></div>
-  <br>
 <% end %>
 </div>
 <script type="text/javascript" src="/assets/search.js"></script>

app/views/admin/tickets/tagged_tickets.html.erb

@@ -0,0 +1,49 @@
+<% content_for :page_specific_css do %>
+  <%= stylesheet_link_tag "https://maxcdn.bootstrapcdn.com/font-awesome/4.4.0/css/font-awesome.min.css" %>
+  <%= stylesheet_link_tag "https://maxcdn.bootstrapcdn.com/bootstrap/3.3.5/css/bootstrap.min.css" %>
+  <%= stylesheet_link_tag "tickets/ticket_index" %>
+<% end %>
+<%= render :partial => "search_form", locals: {:form_action => "/admin/tickets/tagged_tickets"} %>
+<div class="ticket-container">
+  <div class="ticket-section">
+    <h3 class="ticket-section-heading type--ugrent">
+      <i class="ticket-section-heading-icon fa fa-eye-slash"></i>
+      Unread Tags
+    </h3>
+    <% @unread_tickets_categories.each do |category| %>
+      <div class="ticket-section-container t-strong-round">
+        <h4 class="ticket-category-title">
+          <i class="ticket-category-title-icon fa fa-tags"></i>
+          <%= category.title %>
+        </h4>
+          <%= render :partial => "ticket", :collection => @unread_tickets[category] %>
+          <div class="ticket-section-view-all">
+            <a class="ticket-section-view-all-btn" href="/admin/tickets/category/<%= category.id.to_s %>">
+              <i class="ticket-section-view-all-icon fa fa-share"></i>
+              View all tickets from <%= category.title %>
+            </a>
+          </div>
+      </div>
+  <% end %>
+  </div>
+<h3 class="ticket-section-heading type--normal">
+  <i class="ticket-section-heading-icon fa fa-eye"></i>
+  Read Tags
+</h3>
+<% @read_tickets_categories.each do |category| %>
+	<div class="ticket-section-container t-strong-round">
+		<h4 class="ticket-category-title">
+      <i class="ticket-category-title-icon fa fa-tags"></i>
+      <%= category.title %>
+    </h4>
+   	 	<%= render :partial => "ticket", :collection => @read_tickets[category] %>
+      <div class="ticket-section-view-all">
+        <a class="ticket-section-view-all-btn" href="/admin/tickets/category/<%= category.id.to_s %>">
+          <i class="ticket-section-view-all-icon fa fa-share"></i>
+          View all tickets from <%= category.title %>
+        </a>
+      </div>
+  </div>
+<% end %>
+</div>
+<script type="text/javascript" src="/assets/search.js"></script>

app/views/admin/tickets/tickets_by_category.html.erb

@@ -1,31 +1,14 @@
 <% content_for :page_specific_css do %>
+ <%= stylesheet_link_tag "https://maxcdn.bootstrapcdn.com/font-awesome/4.4.0/css/font-awesome.min.css" %>
+  <%= stylesheet_link_tag "https://maxcdn.bootstrapcdn.com/bootstrap/3.3.5/css/bootstrap.min.css" %>
+  <%= stylesheet_link_tag "tickets/ticket_index" %>
 <% end %>
 <div class="category_ticket_wrap">
 <% if !@category.nil? %>
   <div>
     <h3>
       <%= @category.title %><%= " - history" if params[:type] == "history" %>
-       <div class="search-wrap">
+      <%= render :partial => "search_form", locals: {:form_action => "/admin/tickets/category/#{@category.id.to_s}"} %>
-        <a href="#" id="serach-btn" style="font-size:20px;"><i class="icons-search"></i></a>
-        <% if params[:keywords].present? %>
-          <a href="/admin/tickets/category/<%= @category.id.to_s %><%= "?type=history" if params[:type] == "history" %>" style="font-size:20px;"><i class="icons-cycle"></i></a>
-          <span>Searched for <b><i><%= params[:keywords] %></i></b></span>
-        <% end %>
-        <span class="search-box" style="display:none;">
-          <form action="<%= request.original_fullpath %>" method="get" id="search-form">
-            <select id="smart-field-select" style="width:100px;">
-              <option value="">general</option>
-              <% @smart_search_fields.each do |ssf| %>
-               <option value="<%= ssf %>"><%= ssf %></option>
-              <% end %>
-            </select>
-            <input type="text" placeholder="Search" style="width:0;" name="keywords" />
-            <% if params[:type] == "history" %>
-              <input type="hidden" name="type" value="history" />
-            <% end %>
-          </form>
-        </span>
-      </div>
     </h3>
     <% h = request.original_fullpath.split("?")[1] %>
     <% if params[:type] == "history" %>
@@ -53,7 +36,7 @@
     <% if !@tickets.nil? && @tickets.count > 0 %>
       <%= render :partial => "ticket_by_c", :collection => @tickets %>
     <% else %>
-      <tr><td colspan="7" style="text-align:center;">No tickets.</td></tr>
+      <tr><td colspan="9" style="text-align:center;">No tickets.</td></tr>
     <% end %>
   </tbody>
 </table>

config/locales/en.yml

@@ -2,4 +2,5 @@ en:
   tickets:
       tickets: Tickets
       my_tickets: My Tickets
+      tickets_tagged: Tickets Tagged
       all: All

config/locales/zh_tw.yml

@@ -2,4 +2,5 @@ zh_tw:
   tickets:
       tickets: Tickets
       my_tickets: My Tickets
+      tickets_tagged: Tickets Tagged
       all: All

config/routes.rb

@@ -16,6 +16,7 @@ Rails.application.routes.draw do
     delete "ticket/delete_response" => 'tickets#delete_response'
     get "tickets/category/:category_id" => 'tickets#tickets_by_category'
     get "tickets/my_tickets" => 'tickets#my_tickets'
+    get "tickets/tagged_tickets" => 'tickets#tagged_tickets'
     post "comments/read" => 'tickets#mark_response_read'
    	resources :tickets do
       get "start"

lib/tickets/engine.rb

@@ -26,6 +26,12 @@ module Tickets
             :active_for_action=>{'admin/tickets'=>"my_tickets"},
             :available_for => 'users'
 
+          context_link 'tickets.tickets_tagged',
+            :link_path=>"admin_tickets_tagged_tickets_path" ,
+            :priority=>2,
+            :active_for_action=>{'admin/tickets'=>"tagged_tickets"},
+            :available_for => 'users'
+
           context_link 'categories',
             :link_path=>"admin_module_app_categories_path" ,
             :link_arg=>"{:module_app_id=>ModuleApp.find_by(:key=>'ticket').id}",