diff --git a/app/views/admin/tickets/show.html.erb b/app/views/admin/tickets/show.html.erb
index a611cf3..08dcde7 100644
--- a/app/views/admin/tickets/show.html.erb
+++ b/app/views/admin/tickets/show.html.erb
@@ -229,21 +229,23 @@ $(document).ready(function(){
   if(window.location.hash != ""){
     var item = window.location.hash.replace("#","");
         el = $("div[data-scroll-id=" + item + "]");
-      $('html, body').scrollTop(el.offset().top - 100);
-      el.addClass("scroll-element");
-      $.ajax({
-          url : "/admin/comments/read",
-          dataType : "json",
-          type : "post",
-          data : {"response_id" : item.split("_")[1]}
-      }).done(function(data){
-        if(data.success){
-          el.find("img[data-avatar-id="+ data.user_id +"]").addClass("read");
-        }
-      })
-      el.one("mouseover",function(){
-        el.css('border-color', 'transparent');
-      })
+      if(el.length > 0){
+        $('html, body').scrollTop(el.offset().top - 100);
+        el.addClass("scroll-element");
+        $.ajax({
+            url : "/admin/comments/read",
+            dataType : "json",
+            type : "post",
+            data : {"response_id" : item.split("_")[1]}
+        }).done(function(data){
+          if(data.success){
+            el.find("img[data-avatar-id="+ data.user_id +"]").addClass("read");
+          }
+        })
+        el.one("mouseover",function(){
+          el.css('border-color', 'transparent');
+        })
+      }
   }
 
   $(".member_tags").select2({