<% return if ticket_counter >= 5 %> <% case ticket.status when "open" badge_class = "t-status-open" when "closed" badge_class = "t-status-close" when "commenced" badge_class = "t-status-processing" end %>
#<%= ticket.uid %> - <%= ticket.subject %> <% if !ticket.registered_site.nil? %> <%= ticket.registered_site.title %> <% else %> Site deleted <% end %> ">
<% if ticket.is_urgent? %> Urgent <% end %> <%= ticket.status.capitalize %> <% if !ticket.taken_by.nil? %> <% user = User.find(ticket.taken_by) rescue nil %> <%= !user.nil? ? user.name : "User Deleted" %> <% end %>