diff --git a/app/controllers/admin/asks_controller.rb b/app/controllers/admin/asks_controller.rb
index 49644c6..8c7c903 100644
--- a/app/controllers/admin/asks_controller.rb
+++ b/app/controllers/admin/asks_controller.rb
@@ -439,7 +439,7 @@ class Admin::AsksController < OrbitAdminController
     def get_fields_with_key(s)
       fields_with_key = {}
       fields_with_key['default_values'] = s.default_setting.collect{|k,v| [k, process_trans(s.field_name_translations(k))] if v && !['ask_category_id','recaptcha'].include?(k)}.compact
-      fields_with_key['default_values'] = [['ask_category_id', process_trans(s.field_name_translations('ask_category_id'))]] + fields_with_key['default_values']
+      fields_with_key['default_values'] = [['ask_category_id', process_trans(s.field_name_translations('ask_category_id'))]] + [['situation', process_trans(I18n.available_locales.map{|v| [v.to_s, I18n.with_locale(v){I18n.t('ask.situation')}]}.to_h)]] + fields_with_key['default_values']
       fields_with_key['default_values'] = fields_with_key['default_values'].to_h
       fields_with_key['custom_values'] = s.custom_fields.collect{|k, field_setting| [k, process_trans(field_setting['field'])]}.to_h
       fields_with_key
@@ -460,6 +460,7 @@ class Admin::AsksController < OrbitAdminController
     end
     ask_category_settings[nil] = ask_default_setting
     fields_with_key_group[nil] = get_fields_with_key(ask_default_setting)
+    situations = AskTicketStatus.all.collect{|situation| [situation.key, situation.get_title_translations]}
     render xlsx: 'do_export.xlsx',
           handlers: ['axlsx'],
           filename: "Questions-#{date_start}-#{date_end}.xlsx",
@@ -467,7 +468,8 @@ class Admin::AsksController < OrbitAdminController
             :ask_category_settings => ask_category_settings,
             :fields_with_key_group => fields_with_key_group,
             :categories => categories.collect{|c| [c.id, c]}.to_h,
-            :ask_questions => ask_questions
+            :ask_questions => ask_questions,
+            :situations => situations
           }
   end
 
diff --git a/app/helpers/admin/asks_helper.rb b/app/helpers/admin/asks_helper.rb
index 4d8c872..97555ba 100644
--- a/app/helpers/admin/asks_helper.rb
+++ b/app/helpers/admin/asks_helper.rb
@@ -329,7 +329,7 @@ module Admin::AsksHelper
         file_value = value[0] rescue nil
         file_path = value[1] rescue nil
         file_required = v['required']=='true' ? 'required="required"' : ''
-        readonly ? "<img src=\"#{file_path}\" alt=\"#{file_value}\">" : "<div class=\"file-selector\"><label class=\"ui-button\">
+        readonly ? (file_value ? "<img src=\"#{file_path}\" alt=\"#{file_value}\">" : "") : "<div class=\"file-selector\"><label class=\"ui-button\">
                                 <input data-image-src=\"#{file_path}\" style=\"position: absolute;width:0.1em;padding: 0;border: 0;opacity: 0;left: 50%;top: 0;\" accept=\"image/*\" class=\"upload\" name=\"#{field_name}\" #{file_required} type=\"file\" value=\"#{file_value}\"/>
                                 <i class=\"fa fa-photo\"></i> #{t('ask.upload_image')}
                                 </label><div class=\"filename\"></div></div>"
diff --git a/app/views/admin/asks/do_export.xlsx.axlsx b/app/views/admin/asks/do_export.xlsx.axlsx
index 1c2a309..d772f7d 100644
--- a/app/views/admin/asks/do_export.xlsx.axlsx
+++ b/app/views/admin/asks/do_export.xlsx.axlsx
@@ -41,6 +41,8 @@ wb.add_worksheet(name: "Ask Question") do |sheet|
         else
           text = I18n.t('ask.no')
         end
+      when 'situation'
+        text = situations[ask_question.situation].join('/') rescue ''
       end
       row_group[field] = text 
     end